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1.9 Based on 132 reviews
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  • Customers like
    • Installation crew 3
    • Look of the windows 3
    • Warranty and the windows 3
  • Customers don't like
    • Lack of customer service 14
    • Customer service and quality 11
    • Unprofessional installation 9

In May 2016 I ordered roofing, 2 skylights, one window and one sliding glass door. The roof was installed and the two skylights were installed in June. However; the two skylights were measured wrong and sit atop the original frame and they have 1 to 1 1/2 inch fractures all over. Greg the manager did come out on June 30, 2016 to look at them and promised me to get that corrected. I am still waiting on that. I am also still waiting on the... Read more

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Horrible company and horrible experience! We will NEVER purchase a product from Window World of Baton Rouge ever again.The saleman, Jacob, was late for the intial appointment. We got an estimate for three windows to be replaced. My husband decided to only change out two. He called Jacob and asked that he come back out to discuss the changes. Jacob didnt want to come out. Took several weeks for him to finally come out and meet with my husband... Read more

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I am so extremely disappointed and frustrated with Window World! We used them several years ago to replace all of our windows and we had such a wonderful experience. We have even recommended them to several of our family and friends who have purchased from them. So that makes our latest experience even more frustrating! To start with, the sales guy was late for our appointment so I called him just to make sure he was still coming and he was so... Read more

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Windows world installed two sliding glass doors at my location. In March of 2016. One is a single sliding door and the other is a double sliding door. Since the install they have come out four times to fix the doors. Rollers replaced, etc. These doors have never worked correctly. The last repair left a half inch gap at the gasket. I'm going to report them to the Better Business B

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I ordered my windows earlier this year (2016). I had done reviews but obviously didnt sig far enough. I also had other companies sat we cannot beat their prices. I should have been wary when they didnt have my original estimate and the salesman came to measure a second time. They said we've installed windows there before, ok then why when the association asked for "cut sheets" you had no clue what they were asking for and its an industry... Read more

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It's funny how this company thinks that people have two hours to sit around and wait for their arrival...I just wasted two hours of my time waiting and guess what-I still do not have my window installed. Thanks for wasting my time! Horrible time managers. I will not ever do business with this company again! DO NOT BELIEVE THE HYPE! YOU CAN FIND BETTER QUALITY WINDOWS AT AN EQUAL OR LOWER PRICE! It is wise to remember what goes around comes... Read more

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Worst customer service I have ever experienced, ridiculous amount of mistakes and poor unaccountable management!!! We were looking for just new siding for our recently purchased house, but were also talked into a new front door and soffit vents surrounding the home by our sales rep Cameron, who was great! We signed the contract back in the first week of April. We were told that it would be about 3 weeks for the materials to come in and that it... Read more

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Awful, had a front door fitted a year ago, looked nice if flimsy then started to jam a month ago, fitter corrected it but fault has reoccured, window world have been notified and asked to rectify again but are now ignoring calls. Would never buy anything from them again

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A few years ago I had window world of jackson tn install 12 windows in my house . I have had no problems the service was great the product is great forward to now .....I have more windows to replace along with an entry door..I have met with W>W> 3 times still dont have an estimate ...the sales person has no product knowledge and is trying to get me not to buy the products ..." well our doors are kinda expensive " ..Who the H!@#$ do you... Read more

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Zack gave me a bad taste in my mouth, we had an appointment for 2pm on a Wednesday i had left work to meet him at 1:55, he called me and said he could give me a estimate over the phone to replace 2 windows, i ask even without seeing them he said yes, i had him to fax it to me. After submitting it to my insurance company i called for him to fix he mad appointment for 2pm by 4pm he had not called or cane i called the office, Jody said he could... Read more

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