Window World Complaints and Reviews

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  • Customers like
    • Nothing at this stage of the game2
    • Love1
    • Warranty and the windows1
  • Customers don't like
    • Lack of customer service12
    • Customer service and quality8
    • Unprofessional installation8

  • 57 minutes ago
  • Installers
  • Cary, North Carolina
  • Window Door Installation
  • 2

I ordered windows and was told 3 weeks by the salesman. I called and was told it was more like 6 weeks and they would be installed the 2nd week of July. At 7 weeks I called and was told the guy who schedules that will be out for the week (?)... I then asked about what happened with their timeline and was told I needed to schedule my install (wtf) which I was told was done. I scheduled painters,... Read more

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  • 4 hours ago
  • Installers
  • Spottsville, Kentucky
  • 11

Salesman came to home , we placed order and paid half down. We were told it would be 4-6 wks for window to be in. At 6 wks I called to discover window had never been ordered. The same day WW sent someone out to measure window again. At another 4 wks , window was delivered only to find it was too large. We called to speak with manger or owner of the Evansville IN store several times only to be... Read more

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  • 1 day ago
  • Home Construction and Repair
  • Covington, Kentucky
  • Replacement Window
  • 84
  • REVIEW RATING 3/5

I have been waiting for a month for service on two of my windows. The first window that didn't work was fixed in a timely manner. I was a little upset when the first window broke as the windows were only a few months old 2 to be exact, now I am waiting for window #2 and #3 to be fixed. My windows are now seven months old and I have had 3 broken windows. They advertise that you can stand on their... Read more

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  • Jul 23
  • Building Products
  • Nashville, Tennessee
  • Window World Windows
  • 289
  • REVIEW RATING 4/5

I ordered my windows in May 2nd 2015 and they came 4 weeks later. after 9 of the windows were installed I notice the color on the inside that was to match the wood trim was too dark and not the right color, so the installer had to stop. It was like pulling teeth to get the rep. back to my house to make it right. My windows were ordered again July 20th 2015, after several phone calls. The windows... Read more

Was this review helpful? 1 2

We ordered 14 windows from Window World Orlando in March. They were installed four weeks later. We are very pleased. Very good instsllers. Our energy bills are way lower. Duke Energy gave us $250 back too. Overall very happy. Add comment

Great salesman, he was out last week to wynne ar. We purchased Windows asap and want the work done to house very accurate. ! Add comment

  • Jul 21
  • Building Products
  • Naperville, Illinois
  • Window World Commercial
  • 28
  • REVIEW RATING 3/5

I see the window world commercials every morning on TV and the more I see it the more I would not buy windows from this company. The reason being this teaches children that there parents lie to each other. What kind of morals is that going to instill into our children. When I hear that commercial come one it it just makes my skin crawl. I wonder if any other parents has picked up on this. This is... Read more

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  • Jul 20
  • Installers
  • Huntingtown, Maryland
  • Window World Gutter
  • 166
  • REVIEW RATING 4/5

I ordered windows and gutters from window world.Major problem is with the gutters when they installed the gutters they messed up my roof did not replace everything they took off.I have had problems with the roof leaking which in turn messed up the ceiling I was not aware that they used subcontractors it was so bad that I told them that I wanted the work done by my roofer they said they had a guy... Read more

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  • Jul 15
  • Building Products
  • Bolton, Mississippi
  • Window World Windows
  • 1
  • 1
  • 67
  • REVIEW RATING 4/5

Was told I was purchasing a window that matched all 19 others in my home but would be higher efficiency. After installing it didn't match the other windows due to no grids. The owner himself popped a big attitude and hung up phone on me. I would never recommend them to anyone. I'm a local business owner myself I couldn't sleep at night if u conducted business this way! Ralph Jones Read more

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  • Jul 14
  • Installers
  • Washington, District Of Columbia
  • Window World Window Installation
  • 334
  • REVIEW RATING 5/5

I was told that someone would be coming to my house to do measurements, I waited 2 hours for the guy to arrive after about 3.5 hours the guy called and stated that he would be at my home later, which was about 3 hours later. I told the guy I would not be home later and he stated that he could come the next day around noon, I did not hear him until 3:40 that evening. Window World is not... Read more

Was this review helpful? 0 2

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