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Window World

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Window World was founded in 1995 by Leon Whitworth in Wilmington, NC. Now it is one of the largest companies in America offering home improvement products. It also specializes in exterior building goods. The company is aimed at manufacturing, sales and installment of vinyl doors and windows. Among the other products provided by the firm are textured coatings, eave and overhead systems, patio shades and covers, vinyl sidings, custom shutters and entry door systems. Modern technologies and high quality materials are used.

Not long ago Window World introduced another service – residential renovations.
Please try to contact Window World Customer Service directly prior to posting any complaints on this site.

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Window World Complaints & Reviews

Window World Reviews

Charger061
Window World - Made an awful mess
5.0 118 Shaver Street N. WilkesboroNC28659 (866) 740-2100; (336) 667-2100 http://www.windowworld.com/contact.php

We ordered our large bow window sometime indec. 2011 at a cost of around 4500.00 paid half ordered special trim kit for inside whole nine yards window came 3rd week of jan 2012 wit...

#318282
May 14, 2012
56

Newlife
Window World --- provide new windows
5.0 118 Shaver Street N. WilkesboroNC28659 (866) 740-2100; (336) 667-2100 http://www.windowworld.com/contact.php

We searched online for replacement brand new window. We got their service but it is really bad experence.1. They are so slower, it takes more than one month from the time me...

#316102
May 02, 2012
220

Anonymous
Window World CHATTANOOGA, TN
5.0 118 Shaver Street N. WilkesboroNC28659 (866) 740-2100; (336) 667-2100 http://www.windowworld.com/contact.php

I called Window World in Chattanooga, Tn. to have 13 windows replaced. The salesman came out and went through his sales pitch. I ordered the windows and approx 3 weeks later they c...

#314922
Apr 26, 2012
388

Sly
Window World - Deceiving tactics,bad service
5.0 118 Shaver Street N. WilkesboroNC28659 (866) 740-2100; (336) 667-2100 http://www.windowworld.com/contact.php

WARNING- Do not get fooled by lower prices that Window World of Chicagoland offers. I did not get the window that I wanted and I waited OVER 4 MONTHS for one window!!!...

#303487
Mar 09, 2012
836

Anonymous
Window World - Replaced windows and did a horrible job!
5.0 118 Shaver Street N. WilkesboroNC28659 (866) 740-2100; (336) 667-2100 http://www.windowworld.com/contact.php

On September 11, 2011 we signed a contract for 6 casement windows with colonial grids.. Today is March 8th and we are still waiting to have the job completed. The first batch of ...

#303259
Mar 08, 2012
739

Georgett...
Window World - LACK OF FOLLOW OF HONESTY AND CUSTOMER SERVICE
5.0 118 Shaver Street N. WilkesboroNC28659 (866) 740-2100; (336) 667-2100 http://www.windowworld.com/contact.php

I made numerous telephone calls to company to find out when my siding and gutter project would be done. I actually had to go to the business 2 weeks after surgery with a feeding t...

#300584
Feb 27, 2012
527

Madbink`
Window World
5.0 118 Shaver Street N. WilkesboroNC28659 (866) 740-2100; (336) 667-2100 http://www.windowworld.com/contact.php

We paid $4,000 to have 5 windows and a patio door installed from Window World. After only 13 months , 3 windows are stained with water drops on the outside which we cannot r...

#299286
Feb 22, 2012
754

KENNETHD...
Window World - HORRIBLE CUSTOMER SERVICE
5.0 118 Shaver Street N. WilkesboroNC28659 (866) 740-2100; (336) 667-2100 http://www.windowworld.com/contact.php

THIS COMPANY SHOULD HAVE A "F" WITH THE BBB. IT CUSTOMER SERVICE IS HORRIBLE. STAY AWAY. IT YOU HAVE A PROBLEM AFTER YOUR WINDOWS ARE INSTALLED, IT GOING TO TAKE UP TO A MONTH UP T...

#299014
Feb 21, 2012
616

Imnotapeon
Window World - $189.00 window company scam
5.0 118 Shaver Street N. WilkesboroNC28659 (866) 740-2100; (336) 667-2100 http://www.windowworld.com/contact.php

The actual truth about $189.00 window companies is the $189.00 price is used as a mental bait to lure "price conscience" customer's into setting an appointment with their comp...

#297046
Feb 14, 2012
1584

Anonymous
Window World will not stand behind their work
5.0 118 Shaver Street N. WilkesboroNC28659 (866) 740-2100; (336) 667-2100 http://www.windowworld.com/contact.php

My husband and I had 13 windows and a 1000.00 storm door installed in our home. First no one measured the front door, and they ordered the wrong door. They installed the wrong siz...

#294222
Feb 03, 2012
905

Anonymous
Window World waste of time
5.0 118 Shaver Street N. WilkesboroNC28659 (866) 740-2100; (336) 667-2100 http://www.windowworld.com/contact.php

Looked like a nice deal from a reputable company, polite and friendly salesman. They accepted our down payment, came and measured, and windows were supposed to be installed in 4-...

#291725
Jan 24, 2012
1425

ADeal4You
Window World Central Coast CA.
5.0 118 Shaver Street N. WilkesboroNC28659 (866) 740-2100; (336) 667-2100 http://www.windowworld.com/contact.php

The sales person said they had their own installers when I asked but the contractors were independent.After giving the sales person the deposit check we had a difficult time ...

#291634
Jan 24, 2012
721

KyCopsWife
Window World
5.0 118 Shaver Street N. WilkesboroNC28659 (866) 740-2100; (336) 667-2100 http://www.windowworld.com/contact.php

Like I said in my last post this company or at least the one in my area of KY is not do what they stated, we were told by some man at the office if we feel that the work was not do...

#290991
Jan 22, 2012
725

KyCopsWife
Window World - Put in faulty siding and windows
5.0 118 Shaver Street N. WilkesboroNC28659 (866) 740-2100; (336) 667-2100 http://www.windowworld.com/contact.php

My mom age 81 took out over $13,000 to put siding and new windows in her home, the men showed drunk and I had to send them home three different times when they did show up at all, ...

#290612
Jan 20, 2012
807

Marilyn2...
Window World - David - manager at Metairie Office in La.
5.0 118 Shaver Street N. WilkesboroNC28659 (866) 740-2100; (336) 667-2100 http://www.windowworld.com/contact.php

I tried to make an appointment for a quote for storm shutters but Valerie did not want to help. She took my information and then asked if Mr.___ would be available. I told her it w...

#290567
Jan 20, 2012
585

Edd1619
DO NOT USE Window World - THEY DO NOT HONOR WARRANTY
5.0 118 Shaver Street N. WilkesboroNC28659 (866) 740-2100; (336) 667-2100 http://www.windowworld.com/contact.php

We had all windows replaced by Window World in December of 2010. In January of 2011, a new owner took over the company. We recently discovered that pretty much all windows are leak...

#287886
Jan 10, 2012
1107

Terrirob...
Bad job on door installation from Window World
5.0 118 Shaver Street N. WilkesboroNC28659 (866) 740-2100; (336) 667-2100 http://www.windowworld.com/contact.php

I guess it's all in the name. We have pruchased windows from Window World in Va. Beach Overall pleased, had to have two replaced but ok. We decided to get them to install 2 new doo...

#287553
Jan 09, 2012
758

Anonymous
Window World complaint on service and product
5.0 118 Shaver Street N. WilkesboroNC28659 (866) 740-2100; (336) 667-2100 http://www.windowworld.com/contact.php

For this complaint, i would have multiple natures of complaints. Customer service is null and void by the local office. Carrie is the receptionist who answers the phone. This purch...

#286672
Jan 05, 2012
674

Anonymous
Window World poor workmanship KC
5.0 118 Shaver Street N. WilkesboroNC28659 (866) 740-2100; (336) 667-2100 http://www.windowworld.com/contact.php

Needed replacement window due to hail damage. They came measured and said it would be 2-3 weeks. 9 weeks past and still not windows. When the window came in and were sched...

#285228
Dec 30, 2011
636

MaddMikeIA
Window World Creston Iowa No pride in work Avoid
5.0 118 Shaver Street N. WilkesboroNC28659 (866) 740-2100; (336) 667-2100 http://www.windowworld.com/contact.php

Writing on behalf of my elderly in-aws. My in-laws contracted for window world out of Creston Iowa to install 15 windows. Work was supposed to be done before Thanksgiving but of wa...

#284580
Dec 28, 2011
704

Dtavener
Window World sloppy work
5.0 118 Shaver Street N. WilkesboroNC28659 (866) 740-2100; (336) 667-2100 http://www.windowworld.com/contact.php

Was scheduled to have windows replaced 12/19. Did not show up or call. I finally called and was told they had a scheduling conflict. Came 2 days later - due at 8 a.m., showed up ...

#283554
Dec 23, 2011
634

Tmclemore
Product Ordered from Window World - Money Spent and No Windows
5.0 118 Shaver Street N. WilkesboroNC28659 (866) 740-2100; (336) 667-2100 http://www.windowworld.com/contact.php

I ordered my windows/signed my contract on Oct. 17th, 2011 and going on to week 11 with no windows. Starting to get worried. I have dropped $2202 for their requirment of deposit....

#283076
Dec 21, 2011
646

Dbt
DO NOT USE Window World !!
5.0 118 Shaver Street N. WilkesboroNC28659 (866) 740-2100; (336) 667-2100 http://www.windowworld.com/contact.php

DO NOT USE THESE PEOPLE...STAY AWAY!! We recently purchased a house in Medina, Ohio. We hired contractors to remodel the garage. They contracted with Window World of Akron, Ohio, t...

#282815
Dec 20, 2011
773

Nikki4
Run from Window World in Chantilly, VA
5.0 118 Shaver Street N. WilkesboroNC28659 (866) 740-2100; (336) 667-2100 http://www.windowworld.com/contact.php

We showed up with our window measurements. They took a deposit. Never called us. We always had to call them. Six weeks later, still no windows. We call them and the response i...

#282249
Dec 17, 2011
652

LGS
Window World - Canceled Window Installation due to Weather
5.0 118 Shaver Street N. WilkesboroNC28659 (866) 740-2100; (336) 667-2100 http://www.windowworld.com/contact.php

We contracted with Window World to have replacement windows installed. The installation date was set and we did all the required preparation for their arrival. They called in the...

#281495
Dec 14, 2011
655

Shaytheg...
Window World toledo ohio does not live up to there word
5.0 118 Shaver Street N. WilkesboroNC28659 (866) 740-2100; (336) 667-2100 http://www.windowworld.com/contact.php

In the past 6 months my husband and I have been remodeling our home.we called window world to have two entry doors replaced and 17 windows replaced. I had issues ith them ordering ...

#281493
Dec 14, 2011
588

TamLynn
Window World Rip Off
5.0 118 Shaver Street N. WilkesboroNC28659 (866) 740-2100; (336) 667-2100 http://www.windowworld.com/contact.php

I paid over $3,000 this time last year for windows that I STILL DO NOT HAVE! When I finally received a response to my telephone calls I no longer wanted to do business with the sc...

#281278
Dec 13, 2011
697

Anonymous
President of Window World 's Unprofessional Remaarks
5.0 118 Shaver Street N. WilkesboroNC28659 (866) 740-2100; (336) 667-2100 http://www.windowworld.com/contact.php

I sent an query to WW for costs to replace 17 windows. Got a pleasant email from rep named Katrina. I had time before that to review complaints online about WW and what a SHOCK! I ...

#281132
Dec 12, 2011
1063

Pc81677
DON'T USE Window World A PIECE OF CRAP
5.0 118 Shaver Street N. WilkesboroNC28659 (866) 740-2100; (336) 667-2100 http://www.windowworld.com/contact.php

Do not use window world company at all. They may sound cheap and nice but they are really a bunch of liars. They promised us the best windows after we paid over 300 dollars for eac...

#276456
Nov 21, 2011
1037

Anonymous
Window World installed the wrong windows.
5.0 118 Shaver Street N. WilkesboroNC28659 (866) 740-2100; (336) 667-2100 http://www.windowworld.com/contact.php

Window World installed the wrong series of replacement windows in our home.They only offered to refund the cost difference between what was installed and what was order...

#274150
Nov 10, 2011
731
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Installers
In order to have your appliances work properly, your furniture to function long and look good, home installation services are provided. Installation services are as well required when furnishing and decorating offices. Installation services are provided for appliances, kitchen, bath and plumbing, flooring, windows and doors, window treatments, lighting, home environment, and outdoors. Installation services include beautification and added features (installing wood paneling), comfort (Upgrading heating, ventilation and air conditioning systems), maintenance and repair (roof tear-off and replacement; concrete and masonry), saving energy (energy-efficient insulation, windows, and lighting; wood-burning stoves, solar panels, wind turbines), safety and preparedness (home fire and burglar alarm systems, security doors). When placing an order with such companies, one should expect that at first a sales associate can tell more about installation services.

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