Window World Complaints and Reviews

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Window World
Main address: 118 Shaver Street 28659 N. Wilkesboro NC
(866) 740-2100; (336) 667-2100, (336) 667-9100, Service@WindowWorldInc.com
  • 249+9 mobile complaints
  • $220K claimed losses
  • $840 average
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After having windows installed by window world my framing around the window cracked and started to break away they refused to cover the breakage under there warranty.. They do not honor there warranty. Add comment

     

  • Nov 13
  • Installers
  • Syracuse, New York
  • Contractor
  • 1
  • 1
  • 133

Horrible contractors. Horrible customer service when you call to right a wrong. Their contractors damaged my house, bkrrowed tools and screws because they didn't have any and left the mess they made for me to cleanup. When I contacted Window World to complain they told me I had no paid for cleanup and removal. Really !!!! A contractor has to be paid to cleanup after themselves. Stay away from... Read more

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  • Nov 11
  • Building Services
  • Window Installation
  • 1
  • 1
  • 221

I have been waiting no less than 5 months and talked with 8 different people including one who stated they were one of the owners and would personally handle my issue. I was told that back in September my issue would be handled and done in or around the end of the month. I have yet to see anything. My original install date was the first week of July and my complaint 2 days after that. ... Read more

Was this review helpful? 0 1

Had ww come out and give estimates which were lowest price. Was given date of install and day of install called and cancelled. Lost money from work as we had to prepare for windows and then have put everything back. Breech of contract. Will never refer we to anyone big mistake. Save your headaches and get a better company to put them in for you. DONT USE WINDOW WORLD EVER!!!! Add comment

     

  • Nov 10
  • Home Construction and Repair
  • Windows Estimate
  • 1
  • 1
  • 174

I haven't used Window World. Called WW and another company for an estimate on (3) front windows. First company came out right on schedule, gave me an estimate and followed up. WW said they could come out in three weeks, made appt. Never heard from them again until 30 minutes before appt. Owner of WW/Columbia SC called saying she thought she could just give me an estimate over the phone,... Read more

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  • Nov 10
  • Installers
  • Glenshaw, Pennsylvania
  • Windows Estimate
  • 145

I contacted window world to have someone come out to give me an estimate on getting a picture window replaced. Dave (the sales rep) got to my house at 9:45 and left at 9:51! My husband was out of the house and was on his way back home and I told Dave this and he said; oh don’t worry this will only take a minute! He had no intention of actually answering any questions that I had. I am not sure... Read more

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  • Nov 06
  • Building Services
  • Collaboration Experience
  • 134

Your company ripped my company off,Patrick of window world is a liar and a scam artist!They fraudulently write checks to people who didn't do the work.They are trying get over on New York State Workman's Compensation by putting other contractors wages under business name.Against my wishes they did it again,under someone else business name. I have completed three and a elf jobs for them with all... Read more

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  • Nov 04
  • Home Construction and Repair
  • Window
  • 220

I just wanted to warn anyone who might be eyeing the World of Windows livingsocial deal (or already bought it). To make a long story short, we just had a horrific experience with them and they left an invoice with two previous business names (Mr. Window and Luminous Shine) who have negative reviews on Groupon and livingsocial. They are NOT located in Westwood (the other two are located in Roxbury... Read more

Was this review helpful? 1 1

     

  • Oct 30
  • Installers
  • Window
  • 263

They was vey professional up front. Boy if you have a problem their customer service SUCK. When you call the customer service they said a Manger will call you back today, after SIX MONTHS I'm still waiting. But guess what, the lady( Courtney) at the customer service made sure help me through the process. It took them 7 WINDOWS to make it the RIGHT ONE. We had over TEN Delivery dates, the one time... Read more

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