Window World Complaints and Reviews

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Window World
Main address: 118 Shaver Street 28659 N. Wilkesboro NC
(866) 740-2100; (336) 667-2100, (336) 667-9100, Service@WindowWorldInc.com
  • 220+2 mobile complaints
  • $200K claimed losses
  • $894 average
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  • 3 hours ago
  • Home Construction and Repair
  • Las Vegas, Nevada
  • Unprofessional Window Installation
  • 6

Warning - Window World: In my case this company didn't install all windows as promised because they made a mistake measuring them. Still, the entire invoice amount was billed to my Credit Card. I didn't get any reaction to four emails and two phone calls. Only after the 7th try I was promised a partial refund. In regard of the remaining work at the unfinished windows: it was supposed to happen... Read more

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  • 13 hours ago
  • Advertisements and Cons
  • Salem, Virginia
  • Window
  • 1
  • 22

Windo.w World says that they have a lifetime guarantee and that they stand behind the quality of their windows. In my experience with them, it has been anything but that. They have been very rude, and have given me more expensive pricing each time I have talked with them just to get a defective bottom sash window replaced that they installed. I cannot imagine the nightmare if there were more... Read more

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  • Jul 28
  • Installers
  • Carrollton, Texas
  • Cracked Window
  • 1
  • 118

They had no problem calling me when it was time for installation. The installation crew went 60 miles an hour and 1 window was cracked. they said they would order a replacement. after a month the customer service dept said it was in. found out it wasn't and they had to fed ex it!!. then 2 months later found one of the windows on outside was not calked when installed and water got inside after a... Read more

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  • Jul 27
  • Installers
  • Longwood, Florida
  • Poor Service
  • 91

Window World of Central Florida...What a JOKE! THEY ARE A SCAM AFTER THEY SELL YOU. I could NEVER recommend this company to ANYONE!!. Although the very best in pricing, exceptionally poor service after the sale. False statements and bold lies about permitting. Offered to "save me money" by telling me to get my own permit then under Florida law (very clear) when I attempted to get their Worker... Read more

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  • Jul 22
  • Installers
  • Bad Replacement Service
  • 1
  • 98

I have had 4 no shows from Window World Nashville installers during the original installation period early in 2014 and 2 recently for a warranty problem. Their service manager even showed up to my front door once early on and told me that he was a reputable person and had a lot of integrity. That does not seem to hold true when it comes to servicing our purchase. Their subs just don't show up nor... Read more

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  • Jul 21
  • Installers
  • Carrollton, Texas
  • Bad Customer Service
  • 1
  • 96

Called them and they said a supervisor would call within 24 to 48 hours. They did not. Called them back after 3 days and they said someone will contact me ASAP. They have still have not. Called the Corporate office and left a message. Have heard nothing. I get the impression they do not want to come out and fix what they caused. I will submit my experience to the BBB. These people have no problem... Read more

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  • Jul 20
  • Installers
  • New Orleans, Louisiana
  • Window Repair
  • 50

I had windows installed and shortly after, my windows started to leak. Rain poured into my bedroom and kitchen ruining floors and window treatments. I spoke with several supervisors for three who all gave me the same story but still no one has come out to repair or replace my windows. They have absolutely NO integrity, they do substandard work and will promise you anything to get off of the... Read more

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  • Jul 19
  • Installers
  • Indianapolis, Indiana
  • Unprofessional Window Installation
  • 68

This is the most unprofessional company I have ever dealt with. They ordered the wrong product, had unprofessional and inexperienced installers, the J-channels were damaged causing water to leak in, the weep holes were completely caulked over, the wrap was not installed properly, and they put holes in the siding of my house. I had to spend almost $1000.00 to have a professional company come out... Read more

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  • Jul 15
  • Installers
  • Milton, Pennsylvania
  • Windows Installation
  • 69

Worst service ever, wrong size windows, installed 2 different panels for our sliding door. Reordered again, wrong one, defected grids inside window not straight. Still waiting for one of the windows to arrive almost 2 months now. Leave an wakeful mess for us to clean when they leave, smudged windows and grease marks on the white part. Nails all over our driveway, ruined one of my plants. In and... Read more

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