Window World Complaints and Reviews

1.9
  • Love1 votes
  • Everthing1 votes
  • Lack of customer service10 votes
  • Customer service and quality7 votes
  • Unprofessional installation6 votes
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  • 1 day ago
  • Installers
  • Pittsburgh, Pennsylvania
  • Window Installation
  • 101

Ordered windows in October and did not get installed yet. You call and talk to management and they don't care. They offer a whopping $100 off your bill. WOOHOO on a $5k order! Tony Black (the SUPPOSED manager) has yelled at me and used vulgar language. I will never use or recommend this company to anyone and I suggest you don't either. They say that you are getting a $189 window but when... Read more

Was this review helpful? 1 0

  • Apr 08
  • Repairs
  • Las Vegas, Nevada
  • Window Repair
  • 1
  • 1
  • 640
  • REVIEW RATING 5/5

I had three front windows installed two years ago, one would not lock so I called them and told them that I have trouble locking the front window, they said they would get someone out and fix it. When no one showed up they said when I order the other windows to be Installed they would fix the front one then. Well I had the other windows Installed and my front window is still broke. They said they... Read more

Was this review helpful? 3 2

  • Apr 07
  • Installers
  • Derry, New Hampshire
  • Window Installation
  • 393
  • REVIEW RATING 4/5

Your window ad with Dan Rae is definitely false advertising.!!!! I live in a straight ranch with Ten windows and by the time the salesman got through with his speech, he wanted $500 per window. The installation charge is ridiculous! We felt it was very false advertising!! There are too many window companies around to have to put up with that foolishness!! The same thing happen to my neighbor with... Read more

Was this review helpful? 1 3

  • Apr 06
  • Installers
  • North Port, Florida
  • Impact Resistant Window
  • 252
  • REVIEW RATING 5/5

I had window world of Sarasota Fl. To installed eight Impact resistant windows in my home they did not get a in-progess inspection so the windows fail. I call the company owner of window world of Sarasota Fl. Blain Underwood to tell him what happen, he said he would fix it. He came to my house and look at the windows and said they were install wrong that he was sorry and he would fix them. Blain... Read more

Was this review helpful? 3 1

Resolved

  • Mar 28
  • Installers
  • Cary, North Carolina
  • Window Replacement
  • 3
  • 3
  • 1331
  • REVIEW RATING 5/5
Window World - Incomplete work
1 of 4

We had 8 windows replaced last week. The installation team came in, got the old windows out, the new ones in and were working on caulking them. I decided to walk around and see how things were going since we had 5 rooms being worked on. When I walked into our 1 room I noticed our fish had recently had food dumped into the tank, the food was floating around still which means it had just happened... Read more

Was this review helpful? 4 5

All windows gone purple. Can hardly see out? Anyone have this problem? Yikes. Add comment

  • Mar 24
  • Installers
  • Shippensburg, Pennsylvania
  • Windows
  • 2
  • 2
  • 571
  • REVIEW RATING 5/5

Spring 2013 we had all the windows in our home replaced. This winter the caulking on every window cracked allowing cold air to enter our home. If you placed your hand in front of the caulking, you could actually feel the cold air. I could understand perhaps 1 or two windows having caulking issues, but not all of them. Window World manager said the warranty was only for a year. My issue is... Read more

Was this review helpful? 6 2

  • Mar 19
  • Installers
  • Norwell, Massachusetts
  • Windows Replacement
  • 1023
  • REVIEW RATING 5/5

I blame myself for hiring such an unprofessional company. We needed 11 windows replaced and after several hours of installation on the first day, they came to tell me that they had brought the wrong size windows for 6 of them! They would have to return on a different, unspecified date which required my signature. In this time they had removed two of the older windows in my son's room before... Read more

Was this review helpful? 5 5

Windows are cheap! You can hear everything outside. The window itself on windy days blows lots of air in the sides of the windows.Manufacturer from window world says it's supposed to let air in. My blinds are moving from all the air gushing in. He said Can't help you. That's the best window we have. NEED TO GO BACK TO THE DRAWING BOARD.WINDOWS ARE JUNK I'M OUT 12 GRAND. Add comment

  • Mar 17
  • Installers
  • Land O Lakes, Florida
  • Window Door Installation
  • 285
  • REVIEW RATING 4/5

Install was at 9 am but by 10 am no show so calked the office with them promising to call back. An hour later install is now at 2 pm. Another phone call and install is cancelled by Window World and scheduled for the following day. Installers show up the second day only to not have a sliding glass dooepr. The installers said they had to go back to Tampa. Three hours later when there are still no... Read more

Was this review helpful? 3 3

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