1.8
  • Everthing1 votes
  • Terrible terrible1 votes
  • Love1 votes
  • Lack of customer service6 votes
  • Customer service and quality3 votes
  • Unprofessional Installation3 votes
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  • 2 days ago
  • Installers
  • Milton, Pennsylvania
  • Windows
  • 47
  • REVIEW RATING 4/5

me again, today months later they are asking for more money after we were given a price, called them finally got the manager to call back, hes just as bad as them, he won't allow me to speak to the owner, because he knows were right with all the problems, anyway long story short, don't ever get this company for anything, they are the worst. and they lie, and can't do anything right and want to... Read more

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  • Jan 20
  • Installers
  • North Augusta, South Carolina
  • Store
  • 100
  • REVIEW RATING 4/5

i dont know why people are bashing the company based on one store there are almost 300 stores for a reason the augusta ga store has its problems just like any other company' but the stores get busy amd customers want what they want rite then i undestand but if people wouldnt put so much pressure on the installers to do this or what about this and when u going to finish some cant deal with the... Read more

Was this review helpful? 0 3

  • Jan 10
  • Installers
  • Smithville, Mississippi
  • Windows
  • 299
  • REVIEW RATING 5/5

We purchased 15 replacement windows from Window World of Tupelo, Mississippi in Oct of 2014 And to date the job has not been finished. There are leaks around the windows and condensation between the double panes plus water on inside of the windows. The job is unprofessional and disappointing to say the least. The house is colder than what we had with the old windows. After 15 months of... Read more

Was this review helpful? 4 2

  • Jan 07
  • Building Products
  • Replacement Windows
  • 287
  • REVIEW RATING 4/5

This company is completely false advertising. From the price to all literature they convince you with. It has cost me double in heating and air conditioning since buying these windows. No one wants to admit to any problems with these windows. Bits and pieces made. Insulated, they use little 1/2" foam pieces and call it insulation. Air leaks major. Last winter actually had snow in inside track of... Read more

Was this review helpful? 3 3

  • Jan 07
  • Installers
  • Schenectady, New York
  • Windows
  • 260
  • REVIEW RATING 5/5

The agent did not show up for sales talk, and when I called, he said "Oh, I was just going to call." then he never got back to is, and because we liked the windows, we swallowed our pride and called him back. The cost was a lot higher than we figured, but went ahead with three windows. They installed them, less the inside trim, which I said I could do. The guy said they cailked outside. The first... Read more

Was this review helpful? 3 0

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  • Jan 03
  • Home Construction and Repair
  • Elizabethtown, Kentucky
  • Vinyl Siding
  • 1
  • 1
  • 530
  • REVIEW RATING 5/5
Window World Christmas Fiasco! AKA HOUSE RAPE!! Louisville Franchise!
1 of 10

I placed nearly 5K down in form of check that was cashed 2 days later on vinyl siding job promised to be done by Christmas. Cash down was expected in order to obtain supplies. Only front of contract was signed. ( back stated longer time would be required) . I heard no word from window world regarding date of install so early Dec. I started contacting window world and was PUT OFF over and over by... Read more

Was this review helpful? 3 4

  • Jan 03
  • Building Products
  • Souderton, Pennsylvania
  • Windows
  • 166
  • REVIEW RATING 4/5

I bought five windows from Window World (Hatfield) for by basement. Four of the five windows were measured by Window World incorrectly- they weren't even close! A contractor and I were to install these windows ourselves. Upon noticing the wrong measurements, we called Window World only to find the owner, Rob Mato, had packed up and went to another window company. So Window World King of Prussia... Read more

Was this review helpful? 2 0

  • Jan 02
  • Repairs
  • Dublin, Georgia
  • Windows
  • 135
  • REVIEW RATING 4/5

I found out when I needed service just how shady Window World is. I've called the office six times to no avail. I also made a referral prior to the problems with 2 of my windows and I'm yet to receive the referral fee. The staff have more reasons to put you off each time you call. This is very unprofessional. Forget about talking with Josh the owner, that's not going to happen if you're... Read more

Was this review helpful? 2 0

  • Dec 30, 2014
  • Installers
  • Chicago, Illinois
  • Double Hung Windows
  • 404
  • REVIEW RATING 5/5

Since 2003 I have used Window World in two of my homes. Two different salespeople, two different sets of installers, two different types of windows, two different franchise owners. My experiences have only been positive. A window company with a LIFETIME warranty that includes glass breakage and fees for them to come out and fix it!!!!?? I can't believe there are even complaints. When... Read more

Was this review helpful? 3 2

  • Dec 29, 2014
  • Installers
  • Cleveland, Ohio
  • Windows
  • 1
  • 1
  • 175
  • REVIEW RATING 4/5

First off, this company is complete ***. They always throw the pitch stating 10-12 weeks for "custom" ordered windows that supposedly are made to fit your house. The windows never fit. They are constantly too short or completely mis-measured up to 3" too big. The customer service and management in this cleveland office sucks. They are extremely rude to both employees and customers. The current... Read more

Was this review helpful? 3 0

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