Window World Complaints and Reviews

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Window World
Main address: 118 Shaver Street 28659 N. Wilkesboro NC
(866) 740-2100; (336) 667-2100, (336) 667-9100,
  • 225+3 mobile complaints
  • $200K claimed losses
  • $871 average
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  • Aug 20
  • Installers
  • Window Installation
  • 223

ordered windows in May from Joe Pogash, General Manger, they were installed in July - advised Joe there were issues with the windows before they were complete and he NEVER went to the job or did a thing - the windows look like they were painted with the caulking, one window was cracked and the molding around the arched windows is split and they tried to tell me this is the was they come -WRONG -... Read more

Was this review helpful? 5 0

  • Aug 20
  • Building Products
  • Raleigh, North Carolina
  • Windows
  • 1
  • 125

I applied for a loan, I had some things to clean up on my credit which took 3 month to do, I re-applied and was approved but I did not commit to a purchase just the approval. They now want to charge me for the windows. I cancelled the bank loan which nothing was dispersed to them yet they said they paid for the windows which is a lie. I had heart surgery and have complications, I told Laura the... Read more

Was this review helpful? 1 1

Worst experience ever, can't take orders correctly, can't measure. Etc. Bring wrong windows . Leave an aweful mess for us to clean up when they leave. No communication with each other. It's been 3 months now and still waiting to get the correct windows installed. Please contact us it's unbelievable what we have gone through . Add comment

  • Aug 17
  • Installers
  • Rude Service
  • 478

STOP don't do it this is the most awful Place to buy windows. They are the most rude people they shouldn't even have a company I was told 8 weeks end up been 16 weeks. Talk to the owner & you talk about rude awful just awful.But after about 2 mouths the funnest thing happen I was at a store & just so happen my friend I was with family was at the store we got to talking & guess what... Read more

Was this review helpful? 4 2

  • Aug 14
  • Installers
  • Florissant, Missouri
  • Lousy Worker
  • 292

Today, I had all the windows in our house replaced. I am very pleased with the product. After the installation, my husband and I began replacing our blinds only to find two cords terribly tangled and knotted. All the other cords presented no problem. I spend 1/2 hour unknotting the blind cord. I write this complaint because this act was done intentionally. There is no way it could have... Read more

Was this review helpful? 1 1

  • Aug 12
  • Installers
  • York, Pennsylvania
  • Door Installation
  • 287

I had nine windows and a sliding glass door installed. Supposed to take one day. Ended up taking six days over a month and a half period. The first crew I threw off site half way through the first day due poor craftsmanship and very unprofessional behavior. They installed the door and it would not even slide to open and close. Long story short, I dealt with four different crew all of which were... Read more

Was this review helpful? 3 0

  • Jul 31
  • Installers
  • Las Vegas, Nevada
  • Unprofessional Windows Intallation
  • 370

Warning - Window World: In my case this company didn't install all windows as promised because they made a mistake measuring them. Still, the entire invoice amount was billed to my Credit Card. I didn't get any reaction to four emails and two phone calls. Only after the 7th try I was promised a partial refund. In regard of the remaining work at the unfinished windows: it was supposed to happen... Read more

Was this review helpful? 4 0

  • Jul 31
  • Building Products
  • Salem, Virginia
  • Window
  • 2
  • 240

Windo.w World says that they have a lifetime guarantee and that they stand behind the quality of their windows. In my experience with them, it has been anything but that. They have been very rude, and have given me more expensive pricing each time I have talked with them just to get a defective bottom sash window replaced that they installed. I cannot imagine the nightmare if there were more... Read more

Was this review helpful? 0 0

  • Jul 28
  • Installers
  • Carrollton, Texas
  • Cracked Window
  • 2
  • 305

They had no problem calling me when it was time for installation. The installation crew went 60 miles an hour and 1 window was cracked. they said they would order a replacement. after a month the customer service dept said it was in. found out it wasn't and they had to fed ex it!!. then 2 months later found one of the windows on outside was not calked when installed and water got inside after a... Read more

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  • Jul 27
  • Installers
  • Longwood, Florida
  • Poor Service
  • 311

Window World of Central Florida...What a JOKE! THEY ARE A SCAM AFTER THEY SELL YOU. I could NEVER recommend this company to ANYONE!!. Although the very best in pricing, exceptionally poor service after the sale. False statements and bold lies about permitting. Offered to "save me money" by telling me to get my own permit then under Florida law (very clear) when I attempted to get their Worker... Read more

Was this review helpful? 1 2
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