Window World Complaints and Reviews

Submit ›
  • Customers like
    • Love1
    • Everthing1
  • Customers don't like
    • Lack of customer service11
    • Customer service and quality7
    • Unprofessional installation6

  • 1 day ago
  • Installers
  • Forestdale, Alabama
  • 40
  • REVIEW RATING 3/5

We were to have windows installed today, Friday, May 22nd. They were originally scheduled to be here between 9 & 10. they rescheduled between 12 & 1. It is now 3 and still no show We have called repeatedly, but cannot get a response as to when they will be here. Took the day off work to be here, not very happy...much less taking down blinds & curtains. Don't think I would... Read more

Was this review helpful? 0 0

I had an appointment for a Monday at 4 and had something come up it had been a very busy week and tried to call and move the appointment. I was treated horribly and was told it's not that easy to switch appointments. The women I talked to was so rude and unhelpful I evetually said I'll call someone else. Add comment

  • May 15
  • Repairs
  • Las Vegas, Nevada
  • Window Repair
  • 330
  • REVIEW RATING 5/5

On 4/8/15 I complained about the customer service for getting my front window repaired. They sent a repair person down a couple of days later and he started to fix the window, the handle crank broke off in his hand and he said there is rod missing in the window. The repair man stated he did not have the right parts to fix the window he would have to order them he stated the parts would take about... Read more

Was this review helpful? 0 0

  • May 15
  • Installers
  • Memphis, Tennessee
  • Window Replacement
  • 170
  • REVIEW RATING 4/5

I live in Memphis TN called Window World for a representative to come out for a qoute. The representative came out 2/19/15 examined the window to be replaced gave a quote and 1/2 of the price was paid stated it would be a least 6 weeks. April no call so I called window world the associate said the window was there and did not know why I had not been contacted. Had to call back to schedule the... Read more

Was this review helpful? 0 0

Had new window install in march having problem with bathroom window locking.call w.w.may 4th.the repair guy made appointment may 13th between 9am to 11am. Didnot call nor show up Add comment

  • May 04
  • Building Services
  • Decatur, Alabama
  • Contractor
  • 343
  • REVIEW RATING 4/5

We also contracted with WW of Chattanooga, Tn, We hear all kind of excuses from Eric, the staff will not pick the phone up when the see our number, and we call on a cell phone, they answer immediately we contracted 2 months ago, and they are now working. We had a contractor who did the vinyl he did part of it, moved his equipment, did a little elsewhere... Eric is a smart A... He pulls this ***... Read more

Was this review helpful? 3 3

Window world sucks they owe me a screen that the installer broke they always say they will call right back and never do the installer cut his hand and got blood on everything a bunch of crooks Add comment

  • Apr 24
  • Installers
  • Colchester, Vermont
  • Window Installation
  • 1
  • 1
  • 375
  • REVIEW RATING 5/5

11 windows said 3 days. After 1 month still not finished. Did carpentry for triple size centered window install. After done, not centered. Offered $100 off. Denied. After redo found huge gaps in moldings covered by extra wood strips. Outside sill delivered rain water into the house. After redo did exact same thing. First winter photographed ice inside window. They stalled until spring then said... Read more

Was this review helpful? 3 2

Resolved

  • Apr 22
  • Installers
  • 1
  • 1
  • 528
  • REVIEW RATING 5/5

I posted a complaint in March regarding Window World of York and faulty caulking. Because I did not create an account at the time of the original posting, I am unable to indicate that the faulty caulking has since been repaired. I have contacted Pissed Consumer hoping I will be able to indicate in the original posting that the problem has been solved. Mike of Window World saw that all the... Read more

Was this review helpful? 1 3

  • Apr 16
  • Installers
  • Pittsburgh, Pennsylvania
  • Window Installation
  • 885
  • REVIEW RATING 5/5

Ordered windows in October and did not get installed yet. You call and talk to management and they don't care. They offer a whopping $100 off your bill. WOOHOO on a $5k order! Tony Black (the SUPPOSED manager) has yelled at me and used vulgar language. I will never use or recommend this company to anyone and I suggest you don't either. They say that you are getting a $189 window but when... Read more

Was this review helpful? 2 1

Had an experience with Window World?

Write a review
Did not find what you were looking for?
 
×
You are reading about Window World.
Filing a new complaint about
×