Window World Complaints and Reviews

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Window World
Main address: 118 Shaver Street 28659 N. Wilkesboro NC
(866) 740-2100; (336) 667-2100, (336) 667-9100,
  • 218+2 mobile complaints
  • $200K claimed losses
  • $894 average
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  • 1 day ago
  • Installers
  • Carrollton, Texas
  • Cracked Window
  • 61

They had no problem calling me when it was time for installation. The installation crew went 60 miles an hour and 1 window was cracked. they said they would order a replacement. after a month the customer service dept said it was in. found out it wasn't and they had to fed ex it!!. then 2 months later found one of the windows on outside was not calked when installed and water got inside after a... Read more

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  • 2 days ago
  • Installers
  • Longwood, Florida
  • Poor Service
  • 60

Window World of Central Florida...What a JOKE! THEY ARE A SCAM AFTER THEY SELL YOU. I could NEVER recommend this company to ANYONE!!. Although the very best in pricing, exceptionally poor service after the sale. False statements and bold lies about permitting. Offered to "save me money" by telling me to get my own permit then under Florida law (very clear) when I attempted to get their Worker... Read more

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  • Jul 22
  • Installers
  • Bad Replacement Service
  • 1
  • 81

I have had 4 no shows from Window World Nashville installers during the original installation period early in 2014 and 2 recently for a warranty problem. Their service manager even showed up to my front door once early on and told me that he was a reputable person and had a lot of integrity. That does not seem to hold true when it comes to servicing our purchase. Their subs just don't show up nor... Read more

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  • Jul 21
  • Installers
  • Carrollton, Texas
  • Bad Customer Service
  • 1
  • 83

Called them and they said a supervisor would call within 24 to 48 hours. They did not. Called them back after 3 days and they said someone will contact me ASAP. They have still have not. Called the Corporate office and left a message. Have heard nothing. I get the impression they do not want to come out and fix what they caused. I will submit my experience to the BBB. These people have no problem... Read more

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  • Jul 20
  • Installers
  • New Orleans, Louisiana
  • Window Repair
  • 39

I had windows installed and shortly after, my windows started to leak. Rain poured into my bedroom and kitchen ruining floors and window treatments. I spoke with several supervisors for three who all gave me the same story but still no one has come out to repair or replace my windows. They have absolutely NO integrity, they do substandard work and will promise you anything to get off of the... Read more

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  • Jul 19
  • Installers
  • Indianapolis, Indiana
  • Unprofessional Window Installation
  • 57

This is the most unprofessional company I have ever dealt with. They ordered the wrong product, had unprofessional and inexperienced installers, the J-channels were damaged causing water to leak in, the weep holes were completely caulked over, the wrap was not installed properly, and they put holes in the siding of my house. I had to spend almost $1000.00 to have a professional company come out... Read more

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  • Jul 15
  • Installers
  • Milton, Pennsylvania
  • Windows Installation
  • 61

Worst service ever, wrong size windows, installed 2 different panels for our sliding door. Reordered again, wrong one, defected grids inside window not straight. Still waiting for one of the windows to arrive almost 2 months now. Leave an wakeful mess for us to clean when they leave, smudged windows and grease marks on the white part. Nails all over our driveway, ruined one of my plants. In and... Read more

Was this review helpful? 0 1

  • Jul 09
  • Home Construction and Repair
  • Window Quotes
  • 130

A big thank you to all who have left a review! I am just getting quotes for windows and had considered Window World after seeing their ad on tv. Being a homeowner for 25 years we have had our share of bad experiences with no show contractors ( one, Bill Morgan from Philipsburg, PA, actually got arrested for a DUI after we paid him $5000 to finish our remodel...needless to say Bill never came... Read more

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  • Jul 08
  • Installers
  • Fresno, California
  • Installation Service Caverage
  • 79

Fresno, Ca. Windows are sold to the business convenience and not what's best for the customers: they are cheaply made and contracted installation service sucks. We wanted hung windows and salesman pushed for sliding vertical. Come to find out those are standard for the company, so anything else is special order. Company requested we remove all window covers and furniture away from walls.... Read more

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