Window World Complaints and Reviews

2.0
  • Terrible terrible1 votes
  • Love1 votes
  • Everthing1 votes
  • Lack of customer service6 votes
  • Customer service and quality3 votes
  • Unprofessional Installation3 votes
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  • 10 hours ago
  • Installers
  • Sioux Falls, South Dakota
  • Window Installation
  • 24

Well I hired Window World of Sioux Falls, SD to install 16 Windows, and they weren't the $189.00 ones. I went with the $289.00 Windows. My house tested for lead as I knew it would as it was built in the 1930's. There charge for the lead abatement was $50.00 per window and they would have to put plastic down 6 feet in all directions under each window inside and out to catch the lead paint chips... Read more

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  • 1 day ago
  • Employees and Ex-employees
  • Virginia Beach, Virginia
  • Window Installation
  • 35
  • REVIEW RATING 3/5

Everyone here is blaming WINDOW WORLD for a select few doing what ever it is,wrong... not all owners care not all sales people have a clue and,not all,installers know windows... thers thousands of installers sales,people almost 300 stores ...so instead of bashing thousands of people most of whom do,thers,job right and take.pride ..call out the ones at fault...there's a thought. .. I've installed... Read more

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  • Mar 01
  • Building Products
  • New York, New York
  • Windows
  • 86
  • REVIEW RATING 3/5

Worst experience ever !!!! Windows ordered 10/23 and as of 3/1 still no windows! This day would be the fourth attempt at installation and it was a no show ! The people were rude, disrespectful and I can't believe the situation we are left in. After they have removed the windows and had to reinstall the old ones AGAIN, my windows are now broke, don't close and it has been below zero for weeks! I... Read more

Was this review helpful? 0 0

Had window world in grand rapids,michigan install all new Windows in my house, they were fantastic. Every thing looks great. Thought I had a problem, I called and the installer was here in 20 minutes to check out.I am very pleased. Add comment

  • Feb 02
  • Installers
  • Bellefonte, Pennsylvania
  • Window Installation
  • 3
  • 3
  • 419
  • REVIEW RATING 5/5

Been 2yrs since window world put my windows in. After the horrible expirence went through I don't wanna call them to fix current problems. Cold air leaking through every seam on every window and most windows ain't workin properly. I'm most sure I call to get the ( lifetime warranty ) honored it will turn into a *** match all my fault conversation like all the instillation calls were. Do not use... Read more

Was this review helpful? 4 1

  • Jan 29
  • Installers
  • Milton, Pennsylvania
  • Windows
  • 313
  • REVIEW RATING 5/5

me again, today months later they are asking for more money after we were given a price, called them finally got the manager to call back, hes just as bad as them, he won't allow me to speak to the owner, because he knows were right with all the problems, anyway long story short, don't ever get this company for anything, they are the worst. and they lie, and can't do anything right and want to... Read more

Was this review helpful? 4 2

  • Jan 20
  • Installers
  • North Augusta, South Carolina
  • Store
  • 335
  • REVIEW RATING 4/5

i dont know why people are bashing the company based on one store there are almost 300 stores for a reason the augusta ga store has its problems just like any other company' but the stores get busy amd customers want what they want rite then i undestand but if people wouldnt put so much pressure on the installers to do this or what about this and when u going to finish some cant deal with the... Read more

Was this review helpful? 0 7

  • Jan 10
  • Installers
  • Smithville, Mississippi
  • Windows
  • 541
  • REVIEW RATING 5/5

We purchased 15 replacement windows from Window World of Tupelo, Mississippi in Oct of 2014 And to date the job has not been finished. There are leaks around the windows and condensation between the double panes plus water on inside of the windows. The job is unprofessional and disappointing to say the least. The house is colder than what we had with the old windows. After 15 months of... Read more

Was this review helpful? 8 4

  • Jan 07
  • Building Products
  • Replacement Windows
  • 458
  • REVIEW RATING 5/5

This company is completely false advertising. From the price to all literature they convince you with. It has cost me double in heating and air conditioning since buying these windows. No one wants to admit to any problems with these windows. Bits and pieces made. Insulated, they use little 1/2" foam pieces and call it insulation. Air leaks major. Last winter actually had snow in inside track of... Read more

Was this review helpful? 6 6

  • Jan 07
  • Installers
  • Schenectady, New York
  • Windows
  • 399
  • REVIEW RATING 5/5

The agent did not show up for sales talk, and when I called, he said "Oh, I was just going to call." then he never got back to is, and because we liked the windows, we swallowed our pride and called him back. The cost was a lot higher than we figured, but went ahead with three windows. They installed them, less the inside trim, which I said I could do. The guy said they cailked outside. The first... Read more

Was this review helpful? 6 1

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