Window World Complaints and Reviews

2.0
  • Love1 votes
  • Everthing1 votes
  • Terrible terrible1 votes
  • Lack of customer service8 votes
  • Customer service and quality6 votes
  • Unprofessional installation5 votes
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All windows gone purple. Can hardly see out? Anyone have this problem? Yikes. Add comment

  • Mar 24
  • Installers
  • Shippensburg, Pennsylvania
  • Windows
  • 202
  • REVIEW RATING 4/5

Spring 2013 we had all the windows in our home replaced. This winter the caulking on every window cracked allowing cold air to enter our home. If you placed your hand in front of the caulking, you could actually feel the cold air. I could understand perhaps 1 or two windows having caulking issues, but not all of them. Window World manager said the warranty was only for a year. My issue is... Read more

Was this review helpful? 3 1

  • Mar 19
  • Installers
  • Norwell, Massachusetts
  • Windows Replacement
  • 548
  • REVIEW RATING 5/5

I blame myself for hiring such an unprofessional company. We needed 11 windows replaced and after several hours of installation on the first day, they came to tell me that they had brought the wrong size windows for 6 of them! They would have to return on a different, unspecified date which required my signature. In this time they had removed two of the older windows in my son's room before... Read more

Was this review helpful? 4 4

Windows are cheap! You can hear everything outside. The window itself on windy days blows lots of air in the sides of the windows.Manufacturer from window world says it's supposed to let air in. My blinds are moving from all the air gushing in. He said Can't help you. That's the best window we have. NEED TO GO BACK TO THE DRAWING BOARD.WINDOWS ARE JUNK I'M OUT 12 GRAND. Add comment

  • Mar 17
  • Installers
  • Land O Lakes, Florida
  • Window Door Installation
  • 140
  • REVIEW RATING 4/5

Install was at 9 am but by 10 am no show so calked the office with them promising to call back. An hour later install is now at 2 pm. Another phone call and install is cancelled by Window World and scheduled for the following day. Installers show up the second day only to not have a sliding glass dooepr. The installers said they had to go back to Tampa. Three hours later when there are still no... Read more

Was this review helpful? 2 3

  • Mar 15
  • Installers
  • Bloomfield, Connecticut
  • Window Installation
  • 1
  • 1
  • 281
  • REVIEW RATING 4/5

This job was quoted as a 2 day job. The installers showed up on a Friday and rushed through it because they didn't want to return on Saturday. 22 windows were supposed to have been installed. They were short one of them but removed the storm window and casing anyway. 9 of the windows have screen that do not sit flush or tightly to the frame with gaps large enough for insects to easily get... Read more

Was this review helpful? 4 6

  • Mar 12
  • Installers
  • Burgettstown, Pennsylvania
  • Siding
  • 1
  • 1
  • 530
  • REVIEW RATING 5/5

Service was great until the windows were ordered. We signed our contract on 9/19/2014, was told by our salesman that we would be contacted to install windows 6-8 weeks from then. When we called in November, we were then told windows would not be installed until February, said they were so busy on installations, needless to say I fought with them and windows were installed in December. One guy was... Read more

Was this review helpful? 6 5

  • Mar 09
  • Installers
  • Deer Park, Texas
  • Window Installation
  • 189
  • REVIEW RATING 4/5

In Houston, Texas- Regretting ever allowing Window World into our home. After the install one of our window leaks water when it rains hard and going on a year for them to come out and install the replacement. service is always courteous but that is their job, been calling once a month and the manager in Houston (Bob) never has the balls to return phone calls or give any real information when he... Read more

Was this review helpful? 2 3

  • Mar 05
  • Installers
  • Sioux Falls, South Dakota
  • Window Installation
  • 1
  • 1
  • 542
  • REVIEW RATING 5/5

Well I hired Window World of Sioux Falls, SD to install 16 Windows, and they weren't the $189.00 ones. I went with the $289.00 Windows. My house tested for lead as I knew it would as it was built in the 1930's. There charge for the lead abatement was $50.00 per window and they would have to put plastic down 6 feet in all directions under each window inside and out to catch the lead paint chips... Read more

Was this review helpful? 5 2

  • Mar 04
  • Employees and Ex-employees
  • Virginia Beach, Virginia
  • Window Installation
  • 1
  • 1
  • 270
  • REVIEW RATING 4/5

Everyone here is blaming WINDOW WORLD for a select few doing what ever it is,wrong... not all owners care not all sales people have a clue and,not all,installers know windows... thers thousands of installers sales,people almost 300 stores ...so instead of bashing thousands of people most of whom do,thers,job right and take.pride ..call out the ones at fault...there's a thought. .. I've installed... Read more

Was this review helpful? 2 3

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