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Window World installed 7 windows in 2003, 3 of the windows had a service call placed almost every year, when I called this year we discussed replacing the windows and they did. When they put in the new windows we found ALOT of mistakes that were made on the 1st install.

They got the new windows in and put new wrap on the outside and it looked great, a couple of days later I noticed when going to the mailbox that the one window that was not replaced on the front of the house looked different. I took a closer look and the wrap had a different texture and was put on different. They sent the same guys back out to replace the wrap on the other windows and I was told because the new windows had a grove on the front and they could not just replace the wrap that the window would have to be replaced to fix the issue. I made a call to their office in Murfreesboro TN and the lady told me she would get with the owner and see what the could do.

After waiting almost 2 weeks I made the call and they told me that since the window was not broken they would not replace it but if I wanted to pay the difference they would fix the problem. Now I have one window on the front of my house that looks different.

If you are planning to live in your home long-term I would highly recommend buying from someone else. YOU GET WHAT YOU PAY FOR!!!!

Location: Murfreesboro, Tennessee

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Guest

GO TO WW NATIONAL HEAD QUATERS FILE A COMPLAINT AND THEN FILE A COMPLAINT WITH GOOD HOUSE KEEPING SEAL! :)

Guest

Mine were installed by the nashville store Mr.price is the owner I never got my windows fixed after 3 yrs they did nothing to fix the problems then sold the are to the murfresboro store and these guys are *** his name is Josh Watson the owner won't return calls I've called corporate they do nothing guess I'm gonna have to have them replaced by someone who knows what there doing

Guest
reply icon Replying to comment of Guest-903014

Im an installer at Murfreesboro store josh Watson would go out his way to do whatever it takes to fix any problems u are having. No *** in Josh Watson or Daryl price they are good people

Guest
reply icon Replying to comment of Guest-944538

Wish I had seen this when you posted it ,I'm happy for you but you are mistaken I finally had to have home depot replace the windows cause Josh was at my house 3-4 times replaced sashes twice the windows had been replaced 3 prior times still didn't fix the issue sold the house and guess what I the house I just bought in June has the same piece os *** windows and the same problems they leak ..buyer beware it's not worth the trouble .

Guest
reply icon Replying to comment of Guest-1087428

You seem like you are just that kind of guy that looks to complain about everything. I can tell by your language that you have no class.

These guys have done my windows and siding. They have also done 6 of the neighbors in my neighborhood here in Murfreesboro. The crews and work is incredible. I wounderstand recommend them to anyone out there.

I met the owner and he was as honest and committed to doing a great job for me.

I hope you find some form of peace in your life and stop trying to ruin others. Good luck.

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