Window World-The BBB reports do not lie!

I called for someone to come to my home to give me an estimate. I got the appointment time that I asked for. Two hours before the appointment, the salesperson called me and asked me to reschedule. After numerous phone calls back and forth for a new time, he finally showed up the next day. I told him that I needed time to think about the estimate I had received. A few days later I got a stupid form letter saying that he would contact me at the agreed upon time, which there was none. After a week, I called him and told him that I was ready to place my order. He told me he would call me back later that day or the next day to set up a time to come back and measure the windows, which I thought should have been done on the first visit, and pick up my down payment. I waited over a week and never heard from him again. I called the company and asked for a new rep for my area. I was told someone would call me the next day. I have never heard from anyone again. It looks to me like that is a blessing in disguise. I am done with Window World. I read the horrible reports on the Better Business Bureau. I'm not going to be the next person burned by this company.

Comments (6)

1. Written by b, on 03-11-2009 07:00 Was it reported to BBB? Report

2. Written by Mike, on 30-10-2009 06:08 I had window world install 15 double insulated windows in my home. The were courteous and very proffesional. They were on time and installed my windows in one day. The windows have saved me a ton on my heating and cooling. They are an outstanding company and I have been very pleased. Too bad you guys had a bad experience. Report

3. Written by billy f, on 28-10-2009 04:22 You must have been a real jurk off that wasted their time for 3 windows nit picking the price on everything. Report

4. Written by PB, on 14-10-2009 08:26 Hey Joe. How on earth did you determine that this poor person is a liberal? Because they recieved poor service? It just goes to show your ignorance. It sounds like you work for Window World. Just remember, what comes around goes around. You may end up in the same situation one day. Report

5. Written by Joe, on 23-08-2009 19:40 What a looser - if you wanted the windows - why have the salesman come back. You obviously are equally ignorant of measuring windows and reducing errors. You measure the windows to the order form, and , if you don't know all the options the customer wants, you measure when the customer wants to order. Quit your temeper tantrum and buck up you bleeding liberal freak! Report

6. Written by LeeL, on 11-06-2009 21:05 Your lucky they screwed you before they took your money!!!  I wasn't so lucky.  Mine was Window World of Chicago in Naperville. Report

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