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My name is Ginny Cerami, Invoice #348050 purchase from Window World Albany New York 12205. My husband Richard and I just had replacement windows installed on June 7, 2017. See attached photos. My husband went to the Window World office on Central Avenue on Saturday...
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#1065893
Window World - Project not finished
Window World - Project not finished
Window World - Project not finished
Window World - Project not finished
Window World - Project not finished
May 19th, I had 19 windows replaced. One was damaged and they broke my trim so they didn't finish the front window. Today, June 21st, it still isn't finished. I have contacted them via phone and e-mail and have not gotten any response. The crew that was here was also...
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Anonymous
Anonymous

Called me yesterday to finish project today. Little bit of rain, no show, no call. I waited 45 minutes for them.

I liked
  • Salesman who was here for the original sale
I didn't like
  • Feeling that since they are paid
  • Incomplete project
  • I am not important
#1064115
Srorms caused an umbrella to hit a stick of siding and rip it. Upon inspection of the area I noticed J channel was not properly installed around my rear window. I call for over a month to have repairs made and have neen ignored and pushed under the rug. I spoke with a...
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#1063956

Don't buy Window World

Window World
#1045939
1.4
I ordered Window World Windows to match windows l already had in my house . I got the wrong size windows.it's going on two months replaced with another brand of windows.
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Window World Window Installation Review

Window World
#1032485
2.1
No caulking done on outside windows.
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Window World Window Review

Window World
#1032323
4.3
Very good job, quality windows
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Contract Jpaint Job Review

Window World
#1024112
1.0
Did a paint job on new Warehouse offices.The check never cleared. Been almost a month and am ,ready to take legal action. I have bills and employees within on their pay.
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Ordered new. Casement windows in feb told windows would be installed in 6 weeks well they made the windows the wrong color ! Well manger calls and says I don t want to lose this sell says I will rush order them have them done in 3 weeks well 4 weeks go by and call them...
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1.0
#1063796
I would never recommend window world. The screens are very cheap and we found a hole on a window where we never even touch the screen. Getting it repaired was very inconvenient, rude employees and even though the window took minutes to install the screen took 5 days to...
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winworld
winworld

We are sorry to learn of your disappointment with the Window World franchise location in your area. If you will kindly contact Consumer Relations at 866-740-2100 and provide d...

1.6
#1060970
Window World - Reap off!!
Window World - Reap off!!
Window World - Reap off!!
Paid $600 for lead containment...they threw plastic over the furniture. This was 7 years ago! I've had mold issues, Fred Moran ( the owner of the company) said he doesn't want to hear it!!!...Because it was 7 years ago, but its an ongoing issue. He is very rude!! I've...
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1.3
#1060532
They started the job in february had 21 windows.They received the windows and installed in about 4 weeks.One was measured incorrectly. It took 7 weeks to get the one replaced.The screen was too small.I had deep scratches in on one big window.They measured the glass and...
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consumerrelations
***sumerrelations

Please feel free to reach out to our Consumer Relations team at 1-866-740-2100. We will be happy to reach out to your local franchise and ask for them to contact you. Thank ...

1.7
I didn't like
  • No returned calls
#1056456
Purchased Windows for one of my investment properties months ago. House was broken into and one of the Windows was broken. Took two months to have one Window replaced. Tenant had to live with broken window...for Two months. Fast in taking the customer money when...
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1.0
I didn't like
  • Complete lack of customer service
#1055584
Not worth the headache associated with this company. Sub-par work by far. You get what you pay for. They have been back twice already to try to fix their work. They have no pride in their work. Very poor customer service. People in the offices need to be educated on...
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#1051631
I just called the Orlando Office of Windows World and was greeted so kindly by a delightful young lady. She was kind, helpful, and spoke with pure joy and cheerfulness in her voice. She was extremely polite and accommodating, answering my various questions. I had seen...
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#1051539