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2.0 Based on 145 reviews
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  • Customers like
    • Look of the windows 4
    • Price 3
    • Warranty and the windows 3
  • Customers don't like
    • Lack of customer service 14
    • Customer service and quality 12
    • Unprofessional installation 9

Hire Window World of Winchester ONLY if you wish to be frustrated and aggravated. We had their salesman come to our home to give an estimate for a new roof and spouting on our house. The salesman was very friendly and seemed to know what he was talking about. After getting a few estimates of some companies we decided to go with Window World and gave a deposit of over $3300,00. I was told by their salesman that someone would call me in a day or... Read more

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We hired Window World after a free consult and quote. The sales rep measured all areas but said an "expert" will come out to measure at a separate time. That occurred without incident. We were told this would be done in one day (replacing 3 windows and 1 double door). We were told we had to have a header replaced or the (basement) door would not be warranted. We agreed for an additional $700.00. The 1st day(Friday) the installers arrived, they... Read more

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I all the windows in my house replaced with Window World! When I called customer service to come and fix 2 windows that wouldn't close or lock.. They informed me that I was scammed by a company illegally using their name and my windows weren't even from them. So they refused to come out. I have all my paperwork that clearly states Window World!!! Awful!! Would never recommend this company !

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I had an appointment for months to have windows installed. Appointment was confirmed two weeks ago. Now on the DAY BEFORE scheduled installation at four P.M. I get a call saying it's not going to happen. Customer rep says " I'll call you back with another install date ". After waiting a while I call them back and they are closed. To say I am pissed would not be enough. They also state that they can NOT give a refund because they have... Read more

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Window world is charging $65 to do a retest of their window after installation, they offer lifetime warranty but you have to pay $65 for them come and check they windows efficiency after installation, my window is very hot when i touch them. RIPOFF. RIPOFF,RIPOFF,RIPOFF. ripoff ripoff ripoff ripoff ripoff ripoff ripoff FDLE please investigate this company ripoff ripoff ripoff ripoff ripoff a big big big big ripoff a big big ripoff n o follow... Read more

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Window world is the worst most unprofessional company i have ever dealt with. From incoherent sales people to an owner who really does not care i completely regret having anything to with this company.

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Fred Talevi is employed by window world in northern nj. He has requested that women send him *** pictures and sends them pictures of his ***. This is done in exchange for payment for windows.

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We had ordered our windows from Window World, in the hopes of having them installed by their installers. My husband ended up losing hours at his job, so was unable to pay for the windows, and installation. I called and spoke to Cierra at the Indianapolis office. She said that our windows were already finished and that the truck was coming to deliver to the office within the week Lie! so was unable to cancel the order, but said that she would ***... Read more

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Had them come out and give me a quote. I gave them a down payment equaling 50% of the cost of the windows. They told me it would take 6-8 for install. I am now at week 16 and they haven't even scheduled me yet. Called in about just getting a refund so I could go with another company and they told me that there is fine print on the back of the contract that says I will lose the money I put down on the windows. I am VERY UNHAPPY with this... Read more

Was this review helpful? 2 1

We decided to give WW of Huntsville a second chance after having a horrible experience in getting a replacement window in our bathroom installed. It took eight weeks from start to finish simply because of scheduling calamities. We ordered 4 atrium door replacements for our home on June 27 through Todd Scrimscher. He was very pleasant and super apologetic because of our first experience. I told him I really hoped to have all this done before... Read more

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