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Moved i to our house. Called window world to replace our kitchen window. Window world came by and measured. Weeks later they come by and take out the old window. Problem: the salesman measured incorrectly, so the new window was 4 in. Too short and there was a crack in...
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#1104037
The ad on t.v. is disgusting - I don't know where they dredged up the guy with the guitar singing "window world, simply the best for less" but they couldn't have found a worse one if they had tried. That alone would keep me from doing business with them. It is bad,...
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#1103526
We had our windows replaced last August and love them. The noise from outside has almost completely disappeared. Our salesman was great and very helpful. But, that was the last of our good experiences. This past weekend, during Hurricane Irma, a tree branch fell and...
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#1102766

Window World - Quality Ok

Window World
#1076081
Had a new door put in, Quality was ok.... After a burgler ripped the old door out of the frame took 8 weeks to get the door, another 8 weeks the get the company to talk to our insurance company to get things resolved, I will never use them again!
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Window World - 100% satisfied

Window World
#1071614
4.9
Details
I had 17 windows replaced by Window World. They showed up on time and had zero issues. 100% satisfied customer here. Mike in Denham Springs, LA.
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Advertised vs Delivered
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
Reliability
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Staff
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Value for money
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Window World - Bad customer service, won't stand behind product.

Window World
#1069490
1.0
Details
16 windows replaced, 2 leaked into wall. Got the run around terrible customer service. Will never do business with WINDOW WORLD again.
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website

Don't buy Window World

Window World
#1045939
1.4
Details
I ordered Window World Windows to match windows l already had in my house . I got the wrong size windows.it's going on two months replaced with another brand of windows.
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Staff
Value for money
Horrible products, horrible customer service. Stay away from this company, they are scam artists. 4 times they came out to my house to fix the many items wrong with the windows they installed, and the damage they did to my home. After 4 times, not only were those items...
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Anonymous
Window World of Denver Mgmt

Hello,We are very aware of your frustrations and it is unfortunate to us that it has come to this. We have attempted to come to a resolution with you on a number of occasions...

A relative had windows replaced and after the job was finished, noticed several items taken from the house (Jewelry and money) ( Window world states that you do not have to be in the room when they are working.) Having taken Window world at their word on not needing to...
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#1098564
Glad got warranty have had to have 3 window fixed in less than a year. Crappy Craftsmanship
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Anonymous
Katherine Ohnesorge

Ouch, I had 8 installed, and all seems good, so far. The guys that came out did a good job, The only thing that I had a issue with was the trim for around the new windows. The...

2.8
#1097023
Purchased windows from them almost 10 months ago. It's now Sep and it's been one problem after the other. After they left, we discovered some of the windows wouldn't close completely & therefore couldn't be locked. Several of the window sashes were...
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1.6
Ladson, South Carolina
I liked
  • Warranty
I didn't like
  • Poor quality
  • Customer service
  • Lies to customers
#1096818
We had four windows installed and it took three days to complete, our main window was totally installed incorrectly ,will not open and close properly. Two window were damaged as was one screen when delivered to the job site. Installers were clueless on how to get out a...
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Anonymous
Anonymous

Worst quality windows on the market. Stay away from this company.

Anonymous
janis federowicz

we have gone as far as corporate, doesn't help!!!!!!

1.8
I didn't like
  • How they treat the consumer
#1091897
We made a payment to Window World in the amount of $202.00 more than what was due, the "system" took $2002.00....we contacted the company to have them correct the error they said they could not help us, they need 2 billing cycles to correct the problem and refund our...
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winworld
winworld

Please contact Window World Corporate at 866-740-2100. Once we know the franchise location from which you made your purchase we can then contact the franchisee for further cla...

winworld
winworld

Please contact Window World Corporate

I liked
  • Quality and price of the product
I didn't like
  • Were 4 months past the expected installation we were told
#1091576
We had windows replaced by Window World, a small job, five windows, in 2011 right after we bought our house. The previous owner had had the other windows replaced with Pella windows, right before we bought the house. I don't know how much the previous owner paid for...
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5.0
#1090386