Rochester, New Hampshire
Not resolved
1.0
Details
Customer service
Product or Service Quality
0 comments

A complete house full of windows was installed, but 2 windows right next to each other were trimmed completely different. I tried to discuss with the Westbrook ME.

Store Manager but, he refused to return my calls. He just had a salesman call me and a receptionist. I sent a complaint to the Corporate Office of Customer Relations but, after several calls and discussions with them, they said they couldn't help me. That is not customer service.

Just look at the attached photo and you be the judge.

This is very frustrating I would no recommend Window World to anyone. Look closely at bottom trim on these windows.

Product or Service Mentioned: Window World Window Installation.

Reason of review: window trim.

Preferred solution: Let the company propose a solution.

Window World Cons: Finish product.

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