Filter by rating
filters
State:
Show
City:
Show
Product:
Show

Window World in Cheektowaga, New York - Worst Service

1.8
Details
David is the worst salesman. Never answered or returned his phone, made false promises about following up with installers. Timeline took so long I had to cancel the order. Not a good experience at all.
View full review
Review
#1625109 Review #1625109 is a subjective opinion of poster.
Service
Window World Sales Representative
Cons
  • Lead time
  • Slow service
Reason of review
Poor customer service
Loss
$2700
Preferred solution
Full refund

Window World in Ormond Beach, Florida - Token window

2.3
Details
Window popped nothing touched it. Do not want to fix it.
View full review
Review
#1623963 Review #1623963 is a subjective opinion of poster.
Product
Window World Window
Pros
  • Nice looking window
Reason of review
Warranty issue
Preferred solution
Let the company propose a solution

Window World in Las Cruces, New Mexico - Service, is just lip service

1.0
Details
5 days after Windows install call in service call on July 23rd today August 14th still waiting no courtesy call no follow up with me. DO NOT RECOMMEND
View full review
Review
#1623542 Review #1623542 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Customer service is the pitts
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
We ordered windows in March 2019. It is now August 2019 and we still have no windows. Have called numerous times and given different excuses every time. They can’t even give a projected ship date. I would not recommend window world.
View full review
1 comment
h.kitchener
#1732147

If you really need windows, now is the time to replace the old with the new---not in the winter and certainly not from a company that can provide you with a timetable for installation. There are many window companies out there. Find one more reliable.

Review
#1622105 Review #1622105 is a subjective opinion of poster.
Service
Window World Customer Care
Cons
  • Lies to customers
Reason of review
Problem with delivery

Window World - Bad windows

2.2
Details
i bought 19 windows 20 years ago and they have been bad for 15 years 90 % want open
View full review
Review
#1621762 Review #1621762 is a subjective opinion of poster.
Product
Window World Window
Pros
  • Installers
Cons
  • Very poor service
Reason of review
Warranty issue
Loss
$2000
Preferred solution
Let the company propose a solution
Tags
  • Bad Install
1.8
Details
Window World - Still not fix.
Window World - Still not fix.
Window World - Still not fix.
Window World - Still not fix.
Window World - Still not fix.
Siding falling off.not been on a month.you can see wood that they didn't cover. The over hang is not put on right so when the wind blows hard it lifts it up and you can see the wood and insulation. Payed extra 50 dollar for them to wrap the doors and that not done.now...
View full review
1 comment
HurriedWelshCorgi859
#1736195

When Window World was last at this residence all issues were resolved and Client was happy. However, Client signed a Contract stating the siding would be cut and ready for the last 3 windows to go in.

This did not happen and our Installer gave us a bill for an extra $75 to do it in addition to installing the windows. We work with our customers to make sure they have a great experience from beginning to end. Our number one goal is to have customers that are happy with their product and service.

If anyone is not happy with their product they are encouraged to contact their local office. We do have the best Warranty around.

Review
#1620317 Review #1620317 is a subjective opinion of poster.
Service
Window World Siding Installation
Pros
  • Product offerings
Cons
  • Shady unprofessional installers
Reason of review
Poor customer service
Loss
$20000
Preferred solution
Deliver product or service ordered
Tags
  • Terrible Customer Service

Window World in Montgomery, Alabama - POOR WORKMANSHIP WINDOW LEAKS AIR AND HAS WIND NOISE MANAGER WILL NOT CALL BACK I HAVE MADE SEVERAL APPOINTMENTS THE MANAGER WILL SHOW UP AT WRONG TIME AND BLAME YOU FOR NOT BEING THERE. THIS IS GOING

1.0
Details
ON FOR ALMOST 3 YEARS. NOT HAPPY WITH THEM ABOUT TO TAKE LEGAL ACTION
View full review
Review
#1615912 Review #1615912 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Poor customer service
Loss
$1800
Preferred solution
REPLEASE THE WINDOW

Window World in West Jordan, Utah - Poor Quality Product

1.3
Details
We replaced all our windows with Window World in Utah. First it took 6 months and that was a "rush". Our heat/AC bill went up after and we have more bugs and flies getting in than ever before. We were told these were totally secure, but they just slip out of the track. Anyone can break in if they want. Our sliding glass door is no exception.The caulking they used is already cracked and they "wraps" they used around the jams of my old windows looks horrible. If you call customer service, they aren't helpful since the windows are working as designed. Too bad that I'm unhappy with them.
View full review
Review
#1614469 Review #1614469 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Bad quality
1.0
Details
Seals failed on 7 windows after 5 years, mold growing inside windows, under tint. Delivered replacements at end of May, 2019. Guess what, everyone leaks, now have condensation on every replacement sash, but originalsl one are fine! Robert, WW, is a yeller, condensing,...
View full review
Review
#1610224 Review #1610224 is a subjective opinion of poster.
Service
Window World Window Replacement
Pros
  • Lifetime warranty is a joke
Cons
  • Failure to honor warranty
  • Nightmare
Reason of review
Warranty issue
Preferred solution
Windows fixed

Window World in Theodore, Alabama - NO customer service

I have ordered a replacement window two times and they still cant get the right window to install. Now it has been another 4 to 5 weeks and I guess they have forgotten about me. It appears that everyone in the office takes a vacation at the same time so the customer doesn't matter. I am so pissed off that this is been going on for the last 3 to 4 months. I mean it's just a window for heavens sake. Then I had to pay them to change the name on the account from the people I bought the house from. This is crazy. I am a home inspector and I always have clients ask me about who to call for windows and I would always say *** window world. NOT ANY MORE !
View full review
Review
#1609488 Review #1609488 is a subjective opinion of poster.
Service
Window World Window Replacement
Pros
  • Lifetime warranty
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution