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Window World in Bradenton, Florida - Worst Experience of My LIFE!

1.0
Details
These idiots sent out an installer they knew nothing about. He proceeded to DESTROY my house...inside and out. That was 2 1/2 years ago, and I'm still dealing with it and now I have to sue them.
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Review
#1675841 Review #1675841 is a subjective opinion of poster.
Cons
  • Poor work
  • Terrible response time
  • Not qualified
Reason of review
Damaged or defective
Loss
$8037
Preferred solution
Price reduction
1.0
Details
This company came out in 06/28/17 - as of this writing, on 10/28/19 my windows still are not installed. When I signed the contract, I was not informed of the 12 week lead time to install the windows. When I asked to cancel the contract due to this fact, the office...
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Review
#1695724 Review #1695724 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$1118
Preferred solution
Full refund
Window World - I am at wits end
Window World - I am at wits end
Window World - I am at wits end
Window World - I am at wits end
Well first I ordered windows 23 and two doors. Which took much longer than expected but I was okay with that. When they showed up to do my windows there were no doors they said that the order got messed up or something and so the doors came later. But first when they...
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6 comments
Anonymous
#1415400

Thanks so much for taking the time to let us consumers know. Has there been any follow-up or response from Window World?

Please tell us if they made it right or not. If not, I will make sure they pay for it with loss of my business.

Jerry S.

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Review
#1148100 Review #1148100 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Bad quality

Window World - Order not recieved

1.2
Details
I haven't recieved my order. its been 2 weeks.
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Review
#1672760 Review #1672760 is a subjective opinion of poster.
Pros
  • Quality and price of the product
  • Product itself
Cons
  • I am not important
  • No response from sales after sale was made
  • Not delivered
Reason of review
Problem with delivery
Loss
$37
Preferred solution
Deliver product or service ordered
Tags
  • Terrible Customer Service
1.0
Details
I first saw the salesman in October of 2018 in Newburgh,In and made plans for a sliding glass door to be installed. After many calls wondering what was going on, the door was installed almost 7 months later. 3 of 4 mitered joints did not fit tight creating black lines...
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Review
#1692280 Review #1692280 is a subjective opinion of poster.
Product
Window World Door
Cons
  • Customer service is the pitts
  • Customer service
  • Complete lack of customer service
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
Tags
  • Bad Workmanship

If I could rate window world mn, Zero is to high

1.0
Details
They install new inserts over rotten wood framing and trim, its really sad that, as soon as the home owner turns around, you have no quality ,I watched them work, and saw what they do to cut corners ,youll be shocked
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Review
#1701862 Review #1701862 is a subjective opinion of poster.
Reason of review
Defective install
Loss
$10
Preferred solution
Hire qualified installers , not very rude subcontractors

Window World in Orlando, Florida - No service after the sale

1.1
Details
after delays in measurement and installation, the team actually broke a window when installing the new ones. I have been calling and trying to get an answer on when the replacement will be installed. the broken window is not sealed and water is entering my house. very disappointed that they can not even return a phone call or e-mail. their non-existent customer service is shameful
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Review
#1682677 Review #1682677 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Damaged or defective
Loss
$1500
Preferred solution
Deliver product or service ordered

Window World - It's been 4 months since I ordered my door

3.0
Details
Paid for french door and gutters 4 mos ago and they say they dont have any installers. I want my door and gutters or a refund.
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Review
#1688164 Review #1688164 is a subjective opinion of poster.
Service
Window World Door Installation
Pros
  • Price seemed reasonable until i saw end product
  • Product offerings
Cons
  • Length of time until installation
Reason of review
Problem with delivery
Loss
$2000
Preferred solution
Deliver product or service ordered
Tags
  • No Reliability

Window World - Horrible Company

1.4
Details
Still waiting almost a year for a replacement screen
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Review
#1628142 Review #1628142 is a subjective opinion of poster.
Service
Window World Replacement
Cons
  • Customer service sucks
Reason of review
Damaged or defective
Preferred solution
Deliver product or service ordered
Tags
  • Beware Of Window World

Window World in Virginia Beach, Virginia - Something needs to be done

1.0
Details
I signed a contract with WW on June 26th. Was told wait time would be 6-8 weeks. I called this morning and was told last of September or early October. Our house is for sale and when I tell viewers about contract I can tell they do not believe me. This is shameful.
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Review
#1627855 Review #1627855 is a subjective opinion of poster.
Service
Window World Customer Care
Cons
  • Lies
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • Beware Of Window World