Window World
Reviews and Complaints
Window World has no respect for the consumer
Dealer for Window World Windows
Window World faulty installation
Ordered all picture windows & want to reschedule.
No Respect For Our Home
We hired Window World of St. Louis to remove and install 13 windows. First they showed up 4 hours late, then rushed to get the job done while it rained outside. They kicked out the old windows, not putting drop cloths down inside. In our spare bedroom, they did put a drop cloth down, but managed to severly scrape our newly-finished hardwood floor. There is still caulk on our kitchen cabinets, and the stickers still remain on our windows. They did not clean at all.
The worst part, though, is what they did to our siding. We were debating whether to get new siding, or not. We had told our salesman our thoughts, and apparently this was passed on to the sub-contracted installers. Well, when they left, with the "job done", our siding had huge holes because they were told that we would be getting new siding. I wasn't aware that they were allowed to destroy our property because they thought we were going to replace that property.
I took pictures, and called the company. First the guy I spoke to wanted to give me $200 dollars off of the price. If you have any clue as to how much re-finishing a hardwood floor costs, you, would know, that I wasn't going to accept that. They eventually gave me $1000 off, however, the hassle of it just wasn't worth it, in retrospect.
One other thing-I'm not sure where the installers come from, but, let me just say, that if my house were in a secluded area, I wouldn't have been here by myself when they installed the windows.
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I'm a new customer of window world.Windows were installed end of July. Windows were out of level more than an inch.
The outside of the house was left uncovered and raining in side the house. My dad and i covered it in the rain to stop it. At this time we noticed lumber missing and tools and other things from the house. complained about it they fired the installer so they said.
Anyway, they sent another crew they took the windows out reinstall them, they look better but not happy. Four of the six windows have cracked frames,They aren't even garage quality in "my eyes". Not happy but already stayed home to get fix from my vacation. Went on vacation.
End of August now cracked windows aren't fixed and no siding has been reinstalled. September call the head office some one will be out next week to install siding and fix broken windows.They won't refund money and remove window I don't like > I guess in a year I will remove the windows and replace with some to my liking. Anyone want some cheap windows. Don't pay them until they are finished unlike me I payed them up front because I thought they were a trusted company and took care of their customers.
They don't refund no matter how unhappy you are with their product.So i guess if they fix it I will deal with it for a year. I DON'T LIKE THEIR WINDOWS. This is my opinion and doesn't seem to matter to window world.
Not a happy customer!!! I have eleven more windows to replace but someone else will get that job and probally the job to replace these as well!
All you pissed out Window World coustomers. Call 336 667 **** and give the corporate office the serial number off your window(s) and your phone number, address, location of store you purchased from and if you have a legitimate complaint they will follow up to get the issue fixed.
Sal of Galesburg, you are at Pissed off Consumer website, not, I'm so happy consumer website, check that one out! :upset And while you're there check out if there are unhappy people writing about Window World :roll
they didn't want to waste time for 3 windows only I guess...
ANYONE KNOW ABOUT THE WINDOW WORLD INC IN THIS AREA? POSITIVES OR NEGATIVES.
WE HAVE NO BBB HERE SO ONE MUST TALK TO OTHER RECENT CLIENTS. I APPRECIATE ANY REPLIES. OTHERWISE I CAN GET NAMES OF RECENT JOBS AND CALL THE INDIVIDUALS TO SEE WHAT THEY REPORT.
SAD TO SEE BOGUS REMARKS BUT GLAD SOMEONE NOTED THE POSSIBILITY SO I AM GOING TO CHECK FOR REFERENCES AND NOT GIVE UP ON THE COMPANY BECAUSE OF REPORTS HERE BEING SO NEGATIVE. THANKS.
How do you know it is a bogus comment?
Another bogus comment. What a surprise.