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This is the most unprofessional company I have ever dealt with. They ordered the wrong product, had unprofessional and inexperienced installers, the J-channels were damaged causing water to leak in, the weep holes were completely caulked over, the wrap was not...
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Review
#512307 Review #512307 is a subjective opinion of poster.
Product
Window World Window
Window World - Window Review from Milton, Pennsylvania

Update by user Jul 20, 2014

We'll it's been another week and no call back, they still have one more window to install they had a date they told us they were coming and never showed up, I called and of course no one would answer I left a message saying to call it even and we would get someone else...

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2 comments
mrgnstve6
#859086

Still going on, they came again yesterday to FINISH the job, didn't happen they brought one wrong window and didn't even bring the other one. He said he didn't know he was supposed to.

So we wait again. Worst service ever!!!

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Review
#510425 Review #510425 is a subjective opinion of poster.
Product
Window World Window

Getting Quotes from Window World

A big thank you to all who have left a review! I am just getting quotes for windows and had considered Window World after seeing their ad on tv. Being a homeowner for 25 years we have had our share of bad experiences with no show contractors ( one, Bill Morgan from Philipsburg, PA, actually got arrested for a DUI after we paid him $5000 to finish our remodel...needless to say Bill never came back after jail to finish our job, nor did he refund our money. He had no assets for us to recoup our money after he filed bankruptcy. I believe he used our money for a lawyer and his fines!) Any way....my thanks to all for sharing your experiences! I will certainly avoid this company and choose other local companies for quotes!
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Review
#508336 Review #508336 is a subjective opinion of poster.
Product
Window World Window
Fresno, Ca. Windows are sold to the business convenience and not what's best for the customers: they are cheaply made and contracted installation service sucks. We wanted hung windows and salesman pushed for sliding vertical. Come to find out those are standard...
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Review
#507610 Review #507610 is a subjective opinion of poster.
Service
Window World Installation
We live in a rural part of Colorado. We called the Colorado Springs number to schedule an estimate for new windows and siding and they wanted us to drive almost two hours to their showroom to look at their siding and windows!!!! I am shocked. I couldn't even get them...
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Review
#507095 Review #507095 is a subjective opinion of poster.
Product
Window World Window
Window World representative came to my home and gave me a proposal for almost $9,000 for 20 windows and left brochures with me. When he returned for me to sign the contract I told him I read the warranty brochure that he left and it stated that labor only had a ONE...
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3 comments
Anonymous
#843673

My warranty actually states as follows: "Labor Warranty - That all labor necessary to correct any ite covered by this warranty will be provided at no extra charge by the company". There are no time limitations on labor for the original owner that I can find.

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Review
#506086 Review #506086 is a subjective opinion of poster.
Product
Window World Window
Marietta, Ga. I ordered my windows march 20th, sales man said it would be 7 weeks I had to put down 50%, after 7 weeks with no call I called them we were scheduled for the following week, I called three times during the day when the scheduled time had passed and the...
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Review
#504721 Review #504721 is a subjective opinion of poster.
Service
Window World Replacement
I will be brief. The windows are fine and as expected but the installation was a nightmare. They ripped up window framing and when it came to finishing the job, it went on for months. The major complaint was that you could never get feedback as to what was going on....
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Review
#503728 Review #503728 is a subjective opinion of poster.
Service
Window World Installation

Window World in Carrollton, Texas - OVER Promise, UNDER Deliver!!

After 6 weeks of not hearing anything from WW in Dallas, I called and checked up on the status. They said, "we will check and give you a call the next day." One week later called the salesman and he told me he would check on my order. The manager called me a couple of days later and said "one of your windows had to be special made and we are going to have to charge you another $350 and your windows won't be ready for another 3-4 weeks!" That would have been 12 weeks to get the windows installed. Like Tom Jackson says, "C'mon Man!" BEWARE!!
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1 comment
Anonymous
#831786

The franchise owner in Dallas/Fort Worth has been notified. If you need anything further you may call 866-740-2100 and ask for someone in Customer Relations.

Review
#502115 Review #502115 is a subjective opinion of poster.
Product
Window World Window
Loss
$5900

Window World Window Review

I was out of town working and gave them permission to enter my apartment to do the work while I was gone. When I got home there was for sure that has been turned over upside down there were dirty blinds on the beds and an absolute mess of my entire Apt. all winter is been very cold and drafty in my apartment under investigation I found there was no caulk shims or insulation installed with the windows
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Review
#499092 Review #499092 is a subjective opinion of poster.
Product
Window World Window