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Featured

Window world is the worst
Window world is the worst
Window world is the worst
Window world is the worst
I decided to replace our windows with impact windows and while shopping for companies to do the work, I saw Window World of West Palm Beachs TV commercials. They feature what appears to be the owner and his family promising a job that would be simply the best for less...
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Anonymous
Mark Collins

This review is entirely true. My company failed this customer on every level. We lacked communication and execution in every aspect of this job. There is no excuse for what...

1.9
#1082727
Window World - Poor workmanship and theft of property
Window World - Poor workmanship and theft of property
Window World - Poor workmanship and theft of property
Window World - Poor workmanship and theft of property
Window World - Poor workmanship and theft of property
Window World - Poor workmanship and theft of property
Window World - Poor workmanship and theft of property
Window World - Poor workmanship and theft of property
Window World - Poor workmanship and theft of property
Window World - Poor workmanship and theft of property
Some of the windows are broken and/or will not lock. The caulking was not properly done and some places aren't even caulked including outside. The windows in the pool room are not level from the inside or the outside. Beveled trim work that has already cracked open. ...
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1.5
I didn't like
  • Value of product
  • Griffin never took any responsibility for his employees faults
  • No clean up job
#949350
Window World - Bay window installation
Window World - Bay window installation
Window World - Bay window installation
Window World - Bay window installation
Window World - Bay window installation
Window World - Bay window installation
I spent $9000.00 so far to Window World in Birmingham Alabama having windows installed ....everything was ok until we got to bay windows in kitchen . I was told first that salesman had measured wrong ...one month later with gaping hole in kitchen only secured with tarp...
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Anonymous
Anonymous

this is donjam and my problem with bay window has been resolved. Window World sent a very courteous and diligent worker out and fixed the problems with my bay window installa...

Donjam
Donjam

Tried to update resolution but will not allow me to post ...tried several ways ...navigation not allowing me to send .Window World salesman called my husband today and sending...

2.6
#1042419

Window World - Wont stand by warranty

Window World
#1134375
1.0
Details
Windows leak horribly, have damaged wood and drywall, they deny windows are leaking and installed properly. WARNING DO NOT BUY FROM THIS SCAMMING COMPANY...PENSACOLA FL
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website

Window World - Not good at all

Window World
#1118221
2.4
Details
My windows were not done in one day like I was told. They kept rescheduling the finalization of my windows being finished. They either didn’t show up at or they were late on the day that they showed up.
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Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website

Window World - Lovely windows, horrible customer service.

Window World
#1121984
1.5
Details
Windows ordered July 28 installed September 6. We were misinformed by the installer as to inspection protocol. The next inspection the installation failed. The installers returned and I still can’t open the slider. Reception puts you through to voicemail and they don’t call back unless you nag . I will never use this company again. It’s october 27.
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Product or Service Quality
Reliability
Turnaround Time

Window World - Terrible customer service

Window World
#1128291
Placed an order for 2 replacement windows. Since end of October trying to reach sales person or someone in office to give me an install date. Will not do business with this company again.
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Window World - Project not finished
Window World - Project not finished
Window World - Project not finished
Window World - Project not finished
Window World - Project not finished
May 19th, I had 19 windows replaced. One was damaged and they broke my trim so they didn't finish the front window. Today, June 21st, it still isn't finished. I have contacted them via phone and e-mail and have not gotten any response. The crew that was here was also...
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Anonymous
Nancy

I made an appointment but I have about change my mind after reading these reviews

Anonymous
Anonymous

Window World sucks ***.

Duncansville, Pennsylvania
I liked
  • Salesman who was here for the original sale
I didn't like
  • Incomplete project
  • Feeling that since they are paid
  • I am not important
#1064115

Resolved Featured

Window World - Incomplete work
Window World - Incomplete work
Window World - Incomplete work
Window World - Incomplete work
We had 8 windows replaced last week. The installation team came in, got the old windows out, the new ones in and were working on caulking them. I decided to walk around and see how things were going since we had 5 rooms being worked on. When I walked into our 1 room I...
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Anonymous
Anonymous

Fish ! really?

Anonymous
Anonymous

Nobody gives a rats a$$ about your *** fish. People who want to read reviews want to hear about the quality of the work and the windows themselves. You have no proof any fed y...

#614511
Window World - Salesman incompetent and installers just as bad!!
Window World - Salesman incompetent and installers just as bad!!
Window World - Salesman incompetent and installers just as bad!!
Had Window World of Rockford out to my home to discuss windows. Told the salesman that I extensively researched and knew exactly what I wanted. Handed him the piece of paper with the exact windows I wanted for my home. Thought that was what I was getting. Lo and behold...
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2.1
#1105874
If I could give this company ZERO stars, I would. I will make this short and sweet. They were tasked with replacing 10 windows in my house. To be honest, this job included cutting a larger opening in an exterior wall to install a bigger window overlooking our pool. So...
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Anonymous
Anonymous

Yep...you get what you pay for.You must therefore own up to your own mistake.Because if you were looking for champagne with Milwaukee's Best prices, you got what you deserved!

Anonymous
Anonymous

Window World advertises installed windows for 189.00. What their advertising does not tell you is they have never installed a window for 189.00 in over 20 years. The Better Bu...

On March 7th I ordered three windows and a front entry door from window world it is now August 16th and the order has still not been completely installed. I had contacted window world to see what the hold up on the install of everything was and I was told that they...
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treeb687_52
treeb687_52

Ww finally contacted me back today one of the representatives called for the general manager just to schedule the appointment. I would've rather the general manager returned ...

I had 17 windows installed in June. When the weather cooled in late August/early September I noticed that the one upstairs that we use with a whole house fan did not have a screen. I called the Cambridge office and was told how to locate the window number. I gave the...
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Anonymous
consumerrelations

This posting will be forwarded to the franchise ownership of the Window World location from which you made your purchase. Please know we are sorry your experience has not been...

3.3
I liked
  • Windows
  • Product itself
I didn't like
  • Customer service
  • Customer service stinks
#1112938

Contact Window World

Mailing Address:
Window World Corporate Office
118 Shaver Street
N. Wilkesboro, NC 28659
Phone:
(866) 740-2100
More
We had four windows installed and it took three days to complete, our main window was totally installed incorrectly ,will not open and close properly. Two window were damaged as was one screen when delivered to the job site. Installers were clueless on how to get out a...
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Anonymous
Mike

The person that anonymous is out to get somebody from Window World it's probably an ex-employee why don't you announce yourself they honored my warranty I have nothing but gre...

Anonymous
Mike

Window world is great

1.8
I didn't like
  • How they treat the consumer
#1091897