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Window World in Huntsville, Alabama - The absolute worst quality and customer service

1.0
Details
Window World - The absolute worst quality and customer service
Window World - The absolute worst quality and customer service
Window World - The absolute worst quality and customer service
Window World - The absolute worst quality and customer service
Window world has been an absolute nightmare. Rather than go into the long and short of it I will just post a couple of pictures of their wonderful workmanship. They promised almost 2 months ago to get it right, But like most liars their word means nothing.
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Review
#1676776 Review #1676776 is a subjective opinion of poster.
Cons
  • Dislike cannot deliver horrible customer service very unhappy
Reason of review
Bad quality
Preferred solution
Price reduction
We ordered windows in March 2019. It is now August 2019 and we still have no windows. Have called numerous times and given different excuses every time. They can’t even give a projected ship date. I would not recommend window world.
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1 comment
h.kitchener
#1732147

If you really need windows, now is the time to replace the old with the new---not in the winter and certainly not from a company that can provide you with a timetable for installation. There are many window companies out there. Find one more reliable.

Review
#1622105 Review #1622105 is a subjective opinion of poster.
Service
Window World Customer Care
Cons
  • Lies to customers
Reason of review
Problem with delivery

Window World in Montgomery, Alabama - POOR WORKMANSHIP WINDOW LEAKS AIR AND HAS WIND NOISE MANAGER WILL NOT CALL BACK I HAVE MADE SEVERAL APPOINTMENTS THE MANAGER WILL SHOW UP AT WRONG TIME AND BLAME YOU FOR NOT BEING THERE. THIS IS GOING

1.0
Details
ON FOR ALMOST 3 YEARS. NOT HAPPY WITH THEM ABOUT TO TAKE LEGAL ACTION
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Review
#1615912 Review #1615912 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Poor customer service
Loss
$1800
Preferred solution
REPLEASE THE WINDOW

Window World in Theodore, Alabama - NO customer service

I have ordered a replacement window two times and they still cant get the right window to install. Now it has been another 4 to 5 weeks and I guess they have forgotten about me. It appears that everyone in the office takes a vacation at the same time so the customer doesn't matter. I am so pissed off that this is been going on for the last 3 to 4 months. I mean it's just a window for heavens sake. Then I had to pay them to change the name on the account from the people I bought the house from. This is crazy. I am a home inspector and I always have clients ask me about who to call for windows and I would always say *** window world. NOT ANY MORE !
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Review
#1609488 Review #1609488 is a subjective opinion of poster.
Service
Window World Window Replacement
Pros
  • Lifetime warranty
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
I live in north Alabama and on July 13 I signed a contract to have window world install windows. On 9/27 the crew arrived at 9:30 to install the windows (14 of Them) they said it would be 1 day to be finished, they left at 2:30 and stated they would be back the next...
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Review
#1394491 Review #1394491 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Price reduction

Window World in Huntsville, Alabama - Shop elsewhere

1.8
Details
I ordered vinyle siding and shutters back in april. It is now september and i have yet to hear from anyone about installation of my order.
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Review
#1346494 Review #1346494 is a subjective opinion of poster.
Service
Window World Siding Installation
Reason of review
Order processing issue
1.0
Details
We have bought window in the past from Window World, experienced no issues. We recently had the sales rep give us a quote for window for 2 more rental houses. On April 20th we gave our Window World representative a down payment for windows for one of the rental houses....
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Review
#1310873 Review #1310873 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Order processing issue
1.0
Details
We ordered 13 windows the beginning of may 2018 and was told they would be installed in 3 weeks. On the 4th week I called and they said he shouldn’t of told of that that normally it’s 6-8 weeks.. so she scheduled it for June 28th from 12-2 They called June 28th at 12...
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Review
#1297984 Review #1297984 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Everything so far
Reason of review
Problem with delivery
Loss
$600
Preferred solution
Price reduction
1.0
Details
Dont expect them to be reliable or organized. We've only been waiting for months on windows and getting rescheduled last minute each time. Just because your next on the list doesnt mean they'll put you first on the rescheduling list. Not convenient when you waste time...
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Review
#1293519 Review #1293519 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
Order processing issue

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

Window World Products and Services Reviews

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1.0
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Absolutely HORRIBLE CUSTOMER SERVICE!!!! The lady that works in the Birmingham store is undoubtedly the worse person to have ever worked customer service ever. Repeatedly rude!!! Called the number on invoice after I’ve paid HALF of the contract price never got anyone...
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Review
#1250643 Review #1250643 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
Poor customer service