State: Alabama City: Birmingham Product: Window World Window Installation Clear all filters (4 of 191 reviews match)
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I've seen Window World's windows on other peoples homes and they look great but thats not the case with me. Window World Has stood me up 3 times on installation. Ive taken blinds down moved furniture 3 times. All three times they would call the day before the install...
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Review
#941327 Review #941327 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
I've been stood up 3 times for installation!
Loss
$700
Preferred solution
Cancel contract! This is unacceptable I've lost $700.00 from taking off work and don't have not one window. This says a lot about the the people WW has working for them. undependable
1.0
Details
I had an appointment for months to have windows installed.Appointment was confirmed two weeks ago. Now on the DAY BEFORE scheduled installation at four P.M. I get a call saying it's not going to happen. Customer rep says " I'll call you back with another install date...
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Review
#924486 Review #924486 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Customer service and quality
Reason of review
Problem with delivery
Loss
$610
Preferred solution
Let the company propose a solution
Tags
  • weekend wasted
We decided to give WW of Huntsville a second chance after having a horrible experience in getting a replacement window in our bathroom installed. It took eight weeks from start to finish simply because of scheduling calamities. We ordered 4 atrium door replacements...
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Review
#912022 Review #912022 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Problem with delivery
1.6
Details
Window World - Shotty work, horrible workers, terrible customer service
Window World - Shotty work, horrible workers, terrible customer service
Window World - Shotty work, horrible workers, terrible customer service
Window World - Shotty work, horrible workers, terrible customer service
Had 27 windows and wraps done on 3.23.16.The job was so bad that an executive named Larry came to the house and assured me it would be fixed right, that is everything that was not done correctly. On 5.11.16 a crew came to fix and wrap 12 windows and they did not...
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2 comments
Anonymous
#1521122

Last year around August 2017, got a quote for about 60 windows. The usual sale show - fire on one side but no heat going thru glass, salesman stands on window glass without breaking, all the awards etc.

it’s was from a window world located at 299 N. Plank Rd, Newburgh, NY 12550So now I’m ready to go ahead after doing major renovations BUT that Window world store or location is gone...poof. That location is closed according to main office.

What happened in less than one year that they disappeared- if you know, tell me.I’m concerned since I’m spending like 2nd mortgage on tons of windows and the local store has packed up and disappeared in ONE YEAR. And I’m reading a bunch of horror reviews on this site about after service.

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Review
#846128 Review #846128 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Shotty workmanship for what you pay
Reason of review
poor installation
Loss
$10000

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

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