State: Alabama City: Homewood Clear all filters (7 of 899 reviews match)
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1.0
Details
We have bought window in the past from Window World, experienced no issues. We recently had the sales rep give us a quote for window for 2 more rental houses. On April 20th we gave our Window World representative a down payment for windows for one of the rental houses....
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Review
#1310873 Review #1310873 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Order processing issue
1.0
Details
Dont expect them to be reliable or organized. We've only been waiting for months on windows and getting rescheduled last minute each time. Just because your next on the list doesnt mean they'll put you first on the rescheduling list. Not convenient when you waste time...
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Review
#1293519 Review #1293519 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
Order processing issue
1.0
Details
Absolutely HORRIBLE CUSTOMER SERVICE!!!! The lady that works in the Birmingham store is undoubtedly the worse person to have ever worked customer service ever. Repeatedly rude!!! Called the number on invoice after I’ve paid HALF of the contract price never got anyone...
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#1250643 Review #1250643 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
Poor customer service

Window World in Homewood, Alabama - Terrible Service, Over priced, Harasses

Didn't show up for appointments, cancelled installation, and called the day after I received a $300 bill for lead testing, the day after I received the bill!!!
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Review
#1236384 Review #1236384 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
Problems with payment

Window World in Homewood, Alabama - Not good at all

2.7
Details
My windows were not done in one day like I was told. They kept rescheduling the finalization of my windows being finished. They either didn’t show up at or they were late on the day that they showed up.
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Review
#1118221 Review #1118221 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
Order processing issue
2.4
Details
Took 3 months for windows to arrive. Appointment set up to install windows. The day before the installation, they called to postpone for a week. The day of the install they called to say the installers called in sick. Set up an appointment for the next week. called the...
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Review
#1008286 Review #1008286 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Poor customer service
Loss
$1800
Preferred solution
Price reduction
3.3
Details
Cancelled 1st install date blaming weather, lost a vacation day and a day of pay a week later. Windows look good, installation appears to be good. Hand prints, glue from stickers and crud left on glass. Installer made an attempt to clean floors after install was...
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Review
#1003846 Review #1003846 is a subjective opinion of poster.
Service
Window World Window Installation
Pros
  • Windows look well made
Cons
  • Did not clean up
  • Left a mess
Reason of review
Problem with delivery
Loss
$300

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

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