State: Alabama Product: Window World Window Installation Clear all filters (11 of 191 reviews match)
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I live in north Alabama and on July 13 I signed a contract to have window world install windows. On 9/27 the crew arrived at 9:30 to install the windows (14 of Them) they said it would be 1 day to be finished, they left at 2:30 and stated they would be back the next...
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Review
#1394491 Review #1394491 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Price reduction
1.0
Details
We have bought window in the past from Window World, experienced no issues. We recently had the sales rep give us a quote for window for 2 more rental houses. On April 20th we gave our Window World representative a down payment for windows for one of the rental houses....
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Review
#1310873 Review #1310873 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Order processing issue
1.0
Details
so she scheduled it for June 28th from 12-2 They called June 28th at 12 after I already took off work moved all the furniture, blinds and removed the window units and said we can’t come and blamed it on the rain and the rescheduled it to July 6th from 12-2. They call...
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Review
#1297984 Review #1297984 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Everything so far
Reason of review
Problem with delivery
Loss
$600
Preferred solution
Price reduction

Window World in Theodore, Alabama - Wasted money

1.0
Details
Window World - Wasted money
Window World - Wasted money
Window World - Wasted money
Window World - Wasted money
The installers were rude, unprofessional, poorly trained and did sloppy work. The owner was contacted but he did not do anything about it. Contacted corporate but apparently they only deal with the replacement portion of the windows if they break. They have no control over the individual companies and offer no help to resolve issues with installation.
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Review
#1218178 Review #1218178 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Poor customer service
2.4
Details
Failed to insulate around one window. There was not enough trim to finish the inside. Scheduled to come out the next day to install trim but failed to show up. Called to complain and got in touch with a field supervisor; nothing but excuses and got very insulted....
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Review
#1008286 Review #1008286 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Poor customer service
Loss
$1800
Preferred solution
Price reduction
3.3
Details
Heard a lot of good things about window world, but wish now I had gotten quotes from other dealers. Might have been better to pay a little more for better service. 20 Windows, seems Window World would have appreciated the business. Can't recommend and won't recommend...
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Review
#1003846 Review #1003846 is a subjective opinion of poster.
Service
Window World Window Installation
Pros
  • Windows look well made
Cons
  • Did not clean up
  • Left a mess
Reason of review
Problem with delivery
Loss
$300
Resolved
I've seen Window World's windows on other peoples homes and they look great but thats not the case with me. Window World Has stood me up 3 times on installation. Ive taken blinds down moved furniture 3 times. All three times they would call the day before the install...
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Review
#941327 Review #941327 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
I've been stood up 3 times for installation!
Loss
$700
Preferred solution
Cancel contract! This is unacceptable I've lost $700.00 from taking off work and don't have not one window. This says a lot about the the people WW has working for them. undependable
1.0
Details
I had an appointment for months to have windows installed.Appointment was confirmed two weeks ago. Now on the DAY BEFORE scheduled installation at four P.M. I get a call saying it's not going to happen. Customer rep says " I'll call you back with another install date...
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Review
#924486 Review #924486 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Customer service and quality
Reason of review
Problem with delivery
Loss
$610
Preferred solution
Let the company propose a solution
Tags
  • weekend wasted
We decided to give WW of Huntsville a second chance after having a horrible experience in getting a replacement window in our bathroom installed. It took eight weeks from start to finish simply because of scheduling calamities. We ordered 4 atrium door replacements...
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Review
#912022 Review #912022 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Problem with delivery

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

Window World Reviews

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Window World reviews
1.6
Details
Window World - Shotty work, horrible workers, terrible customer service
Window World - Shotty work, horrible workers, terrible customer service
Window World - Shotty work, horrible workers, terrible customer service
Window World - Shotty work, horrible workers, terrible customer service
Had 27 windows and wraps done on 3.23.16.The job was so bad that an executive named Larry came to the house and assured me it would be fixed right, that is everything that was not done correctly. On 5.11.16 a crew came to fix and wrap 12 windows and they did not...
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2 comments
Anonymous
#1521122

Last year around August 2017, got a quote for about 60 windows. The usual sale show - fire on one side but no heat going thru glass, salesman stands on window glass without breaking, all the awards etc.

it’s was from a window world located at 299 N. Plank Rd, Newburgh, NY 12550So now I’m ready to go ahead after doing major renovations BUT that Window world store or location is gone...poof. That location is closed according to main office.

What happened in less than one year that they disappeared- if you know, tell me.I’m concerned since I’m spending like 2nd mortgage on tons of windows and the local store has packed up and disappeared in ONE YEAR. And I’m reading a bunch of horror reviews on this site about after service.

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Review
#846128 Review #846128 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Shotty workmanship for what you pay
Reason of review
poor installation
Loss
$10000