Birmingham, Alabama
Not resolved
1.0
Details
0 comments

I had an appointment for months to have windows installed. Appointment was confirmed two weeks ago.

Now on the DAY BEFORE scheduled installation at four P.M. I get a call saying it's not going to happen. Customer rep says " I'll call you back with another install date ". After waiting a while I call them back and they are closed.

To say I am pissed would not be enough. They also state that they can NOT give a refund because they have already ordered the windows.

Why am I suppose to care? It is THEM that are not keeping THEIR end of the contract, not me.

Product or Service Mentioned: Window World Window Installation.

Reason of review: Problem with delivery.

Monetary Loss: $610.

Preferred solution: Let the company propose a solution.

Window World Cons: Customer service and quality.

  • weekend wasted
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