State: Arizona Product: Window World Window Installation Clear all filters (5 of 191 reviews match)
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Window World - Installer left a new broken window in place

Update by user Jul 12

Today I received an email that my deposit is in the process of being refunded. I will mark this issue resolved when my credit card company confirms this refund from the merchant.

Original review posted by user Jul 03

Ordered windows from Window World of AZ 4/3/2019. Sales rep advised me the glass was the same as that used by Renewal by Anderson, and I was basically getting the same quality product. 3 out of 4 windows had flaws that were installed on or about 4/29/19. (There are no...
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Review
#1575887 Review #1575887 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Product or installation
Reason of review
Damaged or defective
Loss
$1103
Preferred solution
Full refund
1.7
Details
This is a review of the Window World in Tucson Arizona (520-747-1560) owned by Chris Lutz at the time of my window purchase/installation in 2017. During the original estimate on 1/06/17 a salesman measured the windows. Owner Chris Lutz came by 1/17/17 to remeasure the...
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Review
#1393712 Review #1393712 is a subjective opinion of poster.
Service
Window World Window Installation
Pros
  • Price seemed reasonable until i saw end product
Cons
  • Unfinished installation
  • Windows ordered wrong size
  • Workmanship
Reason of review
Damaged or defective
Loss
$1000
Preferred solution
fix my windows to the way they should be!!!
Tags
  • Lousy Product And Workmanship
1.0
Details
I purchased 15 Windows from Window World over a month ago. Tyler came and told me they would have to wait for the Windows to come in, I found out the windows have been in for over a week but, they told me two of their installers quit on them.( I guess that is supposed...
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1 comment
Anonymous
#1650778

We just saw this review and first and foremost we would like to point out that this is NOT a review for Window World of Northern Arizona (Cottonwood, Arizona). We do not and have not ever had anyone by the name of Tyler. This review must be with a different window company.

Review
#910580 Review #910580 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Order processing issue
2.6
Details
I had used Window World for a house I owned in 2009 with great results. I recently sold that house and moved into a new one (early 2016) that needed new windows and went with Window World since I had a nice experience with them previously. Ugh, big mistake. The actual...
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1 comment
Anonymous
#1211165

Bad company! The worst windows on earth.

Ours fell out of the sockets when opening during the night. Who do you call in the middle of the night?

Review
#860299 Review #860299 is a subjective opinion of poster.
Service
Window World Window Installation
Pros
  • Product itself
Cons
  • Custermer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
I called for an estimate on one simple replacement window. To be sure, there is no such thing as the $189 window they advertise. This seems to be false advertising or maybe bait and switch. Too, the first thing they shove in your face is their warranty. We also had an...
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1 comment
rollo2016
#1144741

I suspect the guy upped the installation charge in order to justify coming out to replace only one window. They don't make any money on just one, you know.

You did the right thing.

Find someone else but ask around for someone a friend, etc. has used.

Review
#829814 Review #829814 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Pricing issue

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
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