I guess it's all in the name. We have pruchased windows from Window World in Va. Beach Overall pleased, had to have two replaced but ok. We decided to get them to install 2 new doors (front and storm). Expensive but thought I'd at least have professionals install. We had the doors installed 3 months ago and am still waiting for one door to be replaced. They can never come at your convenience. I've now scheduled an appt to replace the door 2 months out. Will never use them again......
customer service reps need to go back to school as well. Not very friendly and never has initiated some kind of 'help' to accommodate the repair job. I had to call back to get the appt I have now (sked 6 weeks from now).
Not too bad for windows (pricey) but don't get them to do anything else.
Product or Service Mentioned: Window World Installation.