i have to warn people what window world of the queen city is doing with their windows. i have installed many,,many windows for window world in the cincy/norhtern KY area that i would NEVER put in my house.
was told to do this(or we were fired and they would find someone to make them fit) BEHIND the customers back so they didn't see what we were doing. if a sales rep mismeasured a window ( or in some cases,,,the ENTIRE house, yes,,,i have cut an ENTIRE house of windows(15) to make them fit) in stead of returning it and ordering one to fit the right way, they would have us rough cut the window on the jobsite. sometimes taking off as much as 1 3/4 inches. now,,,as an installer for nearly 17 years,,,i have NEVER came across a company that did this,,until window world.
you can only imagine what kinda problems might arise if you cut a vinyl window down to about nothing,,,just to make it fit and collect you money. good luck trying to get ahold of the manager at this store also,,,he likes to go to the gym and check out facebook during the day. many times i and the customers needed to find him,,,and found out (from the office girl) he was at the gym or on facebook. they also put people in charge that have NEVER installed a window before .
make sense ? not to me. bottom line,,,this company is very sneaky in that they will put a product in YOUR house that they wouldn't put in their own house. nothing but a headache to deal with this company.
call backs,,,extra costs,,,,no one to talk to ,,,and cutting your windows if they were measured wrong. call at your own risk
Product or Service Mentioned: Window World Window.