Brainerd, Minnesota

I wish I had found this site before. We had terrible luck with Window World out of Fargo, ND.

Told us the job would be done in one day but they failed to show several times, we had to call them several times and they worked on it over 3 months. We were told we needed new trim from the installer so we agreed but they did a *** job installing it and now they won't warranty the work. Terrible installation and didn't clean up outside.

My kids had to pick up shards of metal. Wouldn't recommend them!

Product or Service Mentioned: Window World Installation.

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We of Comfortworld did not do casing for this customer, who complained to your website. We priced the customer $700.00 to do his casing.

We found out after the fact that the customer had a subcontractor do the casing for them for $300.00. Comfortworld never received any money for the customers casing, so we do not warranty work we did not do.

The subcontractor did the work for the customer and he paid the subcontractor, and complained about us, if we would have done the job we would have fixed it. We do warranty all our work.


We would like to offer our assistance in this matter. Please contact us at 1-866-740-2100, or on our contact page which can be accessed thru Please let us know that you are responding to our invitation for help with this matter.

Thank you,

Customer Relations Department

Window World Corporate