This company is horrible! If you need new windows, call a company who knows how to install windows and save yourself the punishment this company will give you after they get your down payment .
Every window ordered had a problem with it being the wrong size or the wrong color. The office staff acted like they really didn't care about any of the problems and mistakes made ordering the windows, and why should they? They already have your down payment and your signature on a contract for the windows. Why should the installers be on time too?
The experienced installers should secure the windows with four screws and only used two on several windows. A level was never used and the installer eyeballed the windows when securing them, and many of them are out of square and you can see how crooked they sit in the opening. What a bad attitude on top of the poor quality installation. All the windows should be caulked all the way around them and were not allowing water damage to be a factor in the future.
These windows are the Top Of The Line, and after a few years they are worse than the original windows that were replaced being very drafty in the winter. This has to be the worst nightmare i have ever experienced having work done to any of the property's i have owned over the years.
Product or Service Mentioned: Window World Installation.