State: Colorado City: Denver Product: Window World Window Installation Clear all filters (3 of 191 reviews match)
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Window World in Denver, Colorado - They don’t care about you,their customers

1.0
Details
Two months after ordering windows and two months after giving them a 50% deposit, they finally called and announced the windows would be installed in 16 hours, allowing no time to prepare the house or my tenants. When I asked for a little later install date i was told the first available date was a month away. These people obviously don’t care about anything but getting your money.
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Review
#1166252 Review #1166252 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Poor customer service
1.0
Details
Horrible products, horrible customer service.Stay away from this company, they are scam artists. 4 times they came out to my house to fix the many items wrong with the windows they installed, and the damage they did to my home. After 4 times, not only were those items...
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1 comment
Anonymous
#1369221

Hello,

We are very aware of your frustrations and it is unfortunate to us that it has come to this. We have attempted to come to a resolution with you on a number of occasions, and we honestly believe that we have done everything in our power to see this through in a civil manner.

We sincerely regret the fact that you feel your experience did not reach your expectations, though we can assure you that we are a hard working, honest and locally owned business with thousands of satisfied customers. We pride ourselves on providing superior products and customer service, and we truly hope that we can find a cordial resolution to this situation in the near future.

Review
#1099925 Review #1099925 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Bad quality
Resolved
2.2
Details
Read for yourself and decide if you would ever give this company money or invite them into your home:We purchased 5 windows and 1 sliding door on 11/19/14 for $3482.Installation was in 1/15, and we were charged $950 in labor. On 5/9, after the first heavy rainfall, we...
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Review
#675212 Review #675212 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Poor installation
  • Water damage
  • Poor customer service
Reason of review
Poor customer service
Loss
$1175
Preferred solution
Price reduction
Tags
  • Window Installation
  • Leaky Windows

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

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