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1.0
Details
Window World - Total Incompetence!
Window World - Total Incompetence!
Window World - Total Incompetence!
Window World - Total Incompetence!
Window World - Total Incompetence!
Window World - Total Incompetence!
Window World - Total Incompetence!
Window World - Total Incompetence!
Recently bought a home in Social Circle, GA. Had used Window World of Marietta GA at another home and was very happy. I called Marietta to do my new home and was sent the Athens store. The salesman, Mark Mohan, had to write 3 contracts to get it right. He counted my...
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Review
#1139610 Review #1139610 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Order processing issue
Resolved Featured
Window World - Incomplete work
Window World - Incomplete work
Window World - Incomplete work
Window World - Incomplete work
We had 8 windows replaced last week. The installation team came in, got the old windows out, the new ones in and were working on caulking them. I decided to walk around and see how things were going since we had 5 rooms being worked on. When I walked into our 1 room I...
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12 comments
Anonymous
#1496782

Again would never use then-- don't they realize that a happy customer is free advertising?????

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Review
#614511 Review #614511 is a subjective opinion of poster.
Service
Window World Installation
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
2.7
Details
Window World - Bay window installation
Window World - Bay window installation
Window World - Bay window installation
Window World - Bay window installation
Window World - Bay window installation
Window World - Bay window installation
I spent $9000.00 so far to Window World in Birmingham Alabama having windows installed ....everything was ok until we got to bay windows in kitchen . I was told first that salesman had measured wrong ...one month later with gaping hole in kitchen only secured with tarp...
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6 comments
Anonymous
#1325497

this is donjam and my problem with bay window has been resolved. Window World sent a very courteous and diligent worker out and fixed the problems with my bay window installation.

He worked in the rain on Friday and came back next day and finished the job. Thank you Window World.

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Review
#1042419 Review #1042419 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Bad quality

Window World - They installed new windows around rotten wood and the aluminium wrapping

1.0
Details
Window World - They installed new windows around rotten wood and the aluminium wrapping
Window World - They installed new windows around rotten wood and the aluminium wrapping
Its being reported to anyone who wants to see the quality of window world mn nightmares do your reserch before you buy, photos are on there way my house will frighten you after you see the pictures
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Review
#1701839 Review #1701839 is a subjective opinion of poster.
Pros
  • Inferior workmanship
Cons
  • Extremely poor service
Reason of review
Bad quality
Loss
$10
Preferred solution
Let the company propose a solution
Tags
  • Window Installation
  • Cheap Windows
  • Beware Of Window World

Avoid Window World like the plague!

1.0
Details
Avoid Window World like the plague!
Avoid Window World like the plague!
Window world improperly installed windows in my home that leaked and caused significant damage. They NEVER stood by their work and blamed everything but their installation. Their practices are solely to enrich themselves at your expense. They lie, deny and put off. I have had to live with plastic sheeting covering the side of my house for months. Still no resolution. Time to sue.
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Review
#1568435 Review #1568435 is a subjective opinion of poster.
Service
Window World Installation
Cons
  • Customer service disappeared
  • No clean up job
  • Inferior product and awful customer service
Reason of review
Warranty issue
Loss
$6409
Preferred solution
Full refund
Tags
  • Window World Sucks
  • No Reliability
  • Poor Quality
  • Bad Install

Window World in York, Pennsylvania - MOLD! MOLD! MOLD!

1.0
Details
Window World - MOLD! MOLD! MOLD!
Window World - MOLD! MOLD! MOLD!
Window World - MOLD! MOLD! MOLD!
Window World - MOLD! MOLD! MOLD!
Had these windows installed, damaged our wood around the windows & we have mold we cant get rid of! Tried to contact, but had to call and say i wanted to buy windiws before i could get ahold of someone. When i did file a complaint they sent me a pamphlet about condensation!
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Review
#1407222 Review #1407222 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Bad quality

Window World in Waynesboro, Virginia - Windows leak bugs everywhere.

1.0
Details
Window World - Windows leak bugs everywhere.
I had all windows replaced in my home. I am plagued with bugs, this fall it is hundreds of flies that come through the windows, I keep two vacuums downstairs and one upstairs to vacuum live flies from the window. 10 minutes later there is another 50 flies in the window ALL DAY LONG> Last year I had next of asian lady bugs come through the windows and next in my bedrooms upstairs so they gave me full length screens which actually made the problem worse. The bugs crawl right through the window. I have even taped them shut to no avail. THE COMPANY REFUSES TO ACT.
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Review
#1677886 Review #1677886 is a subjective opinion of poster.
Product
Window World Window
Pros
  • Make windows
Cons
  • No customer service
Reason of review
Bad quality
Loss
$9000
Preferred solution
I want them repaired. Someplace in those windows there is an open channel which allows bug to crawl through. The seals inbetween the windows is substandard and once the bugs make it through the window screen they crawl right through the seal.
Tags
  • Window Replacemen
2.3
Details
I had a horrible experience. A technician came to measure windows drywall to drywall for replacement. We told him we were redoing the bathroom and they failed to take note of that because technician was more concerned with complaining about how sick he felt that day...
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2 comments
Anonymous
#1565490

Horrible service and disgusting fallowing thru!! This company will definitely file bankruptcy if they “blatantly” continue to repeat these practices!!!

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Review
#1200919 Review #1200919 is a subjective opinion of poster.
Service
Window World Window Replacement
Pros
  • Windows in the bedroom
Cons
  • How they treat the consumer
  • Unprofessional installation
Reason of review
Damaged or defective
Loss
$848
Preferred solution
Full refund
Tags
  • Window
  • Window Replacemen
Resolved
Window World - Installer left a new broken window in place

Update by user Jul 12

Today I received an email that my deposit is in the process of being refunded. I will mark this issue resolved when my credit card company confirms this refund from the merchant.

Original review posted by user Jul 03

Ordered windows from Window World of AZ 4/3/2019. Sales rep advised me the glass was the...
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Review
#1575887 Review #1575887 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Product or installation
Reason of review
Damaged or defective
Loss
$1103
Preferred solution
Full refund
1.0
Details
Window World - Don't Hire them, at least in Sarasota Florida
Window World - Don't Hire them, at least in Sarasota Florida
Window World - Don't Hire them, at least in Sarasota Florida
Window World - Don't Hire them, at least in Sarasota Florida
Just don't do it! There are plenty of companies around that can do mediocre installations of windows. This company can't reach the lower bounds of mediocre. The windows leaked and when called the company said they are not responsible for installations over 1 year and...
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Review
#1254171 Review #1254171 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Lack of responsibility for poor workmanship
Reason of review
Bad quality
Preferred solution
pay for good company to remove, reframe opening, reinstall windows