State: Connecticut Product: Window World Installation Clear all filters (3 of 71 reviews match)
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This job was quoted as a 2 day job. The installers showed up on a Friday and rushed through it because they didn't want to return on Saturday. 22 windows were supposed to have been installed. They were short one of them but removed the storm window and casing anyway. 9...
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1 comment
Anonymous
#959318

This install was completed, to the complete (written and signed) satisfaction of the customer in 2013. This complaint showed up randomly without our prior knowledge in 2015?

This is certainly not about Window World but something else.

22 Windows were ordered and 22 windows were installed, as ordered. A senior technician spent 2 to 3 hours checking every window, after the install, while the customer was there, to ensure that everything was installed correctly. This was not a rush job. The customer agreed by giving us the maximum top ratings across the board for satisfaction, on a survey.

Window World is committed to providing quality products, installation, and customer service.

We hold the industry’s highest independent rating for customer satisfaction, nationwide.

We are the only company in the industry to have earned the Good Housekeeping seal, for product quality, 8 years in a row. We don't get these without exceptional products, installation, and customer service.

If any of our customers have a legitimate issue we ask is that they please call us at (860) 643-4568 and we would be more than happy to address any concerns with them directly.

Review
#608596 Review #608596 is a subjective opinion of poster.
Service
Window World Installation
Reason of review
Bad quality
Loss
$900
Preferred solution
Price reduction
Wow Amazed! It has now been a full month and I still have at least 7 of 13 windows that leak water into my home. From your post on this website(which I find interesting that you monitor since your installation and service is supposed to be so good, I can tell that...
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Review
#217306 Review #217306 is a subjective opinion of poster.
Service
Window World Installation
Window World just installed 13 windows in my home. Installed? That's a misnomer. They used a saws-all to take out the originals and cut the J channels which now make water leak into the house (I paid $950 extra for window removal!). The installers put the...
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4 comments
Anonymous
#294637

Regarding subject of this original post on 12/16/2010, and subsequent post on 1/20/2011, the issue has been settled. I am posting this statement in agreement with the settlement.

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Review
#211967 Review #211967 is a subjective opinion of poster.
Service
Window World Installation

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
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