Las Vegas, Nevada
Not resolved
Diversity of Products or Services
Product or Service Quality

On 4/8/15 I complained about the customer service for getting my front window repaired. They sent a repair person down a couple of days later and he started to fix the window, the handle crank broke off in his hand and he said there is rod missing in the window.

The repair man stated he did not have the right parts to fix the window he would have to order them he stated the parts would take about 2 weeks.

Well I called them back after 2 weeks and the parts where not ordered and I'm still waiting its been a month.I called them today 5/15/15 and they said the parts were wrong and it will be next Thursday. They do not call you to let know where you stand for any repair or service.

Product or Service Mentioned: Window World Repair.

Reason of review: Poor customer service.

Window World Cons: Lack of customer service, Never return phone calls.

  • Window World poor service
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