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Contact Window World Customer Service

Window World Phone Numbers and Emails

Toll-Free Number:

  • (866) 740-2100
Call customer service
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Customer Service:

  • (336) 667-2100

General Info:

  • (866) 385-3824

Legal:

  • (888) 947-9750

Window World Emails:

General Info
Legal
Privacy Inquiries
Media
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How to Contact Window World Customer Service?

Most Popular Number:

(866) 740-2100
Total calls: 81 Issue resolved: 1 Last call: Mar 17, 2025
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PissedConsumer Reporter

Window World customer service phone number is 866 740 2100. This toll-free support number can be used by clients from different corners of the world. The customer service line to tackle technical problems, and ask about other issues and difficulties during the website usage is 336 667 2100. General information about the company, services and updates can be reached using the telephone number 336 667 2100.
To get legal assistance and explanations customers can call 888 947 9750. Lines can be overloaded with calls, so customers can wait for a long period of time. The alternative way to contact the support team is the Window World email address info@windowworld.com.

Window World address is 118 Shaver Street, North Wilkesboro, North Carolina 28659, United States. It can be used to get general information about the company. The response to the sent letter will come in 5-7 days.
Customers can contact local offices using the mailing address. To find the store in your area, open the official website and click Store Locator at the bottom of the page. Enter your ZIP code and the system will offer you the nearest locations.

The customer service working hours are Monday through Friday from 8 a.m. to 5 p.m. EST. On Saturdays and Sundays, specialists are not available. The Window World live chat can be accessed via the site 24/7.
The online chat is operated by artificial intelligence in the form of a chatbot. To start chatting, insert your contact details and choose the type of your problem. The answers will appear instantly in the chat.

Window World Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Window World Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    74% phone 26% email
  • The best phone number to call Window World is 8667402100. 80% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 2 minutes.

  • People call Window World mainly because of product/ service, website/ application and request for information.

View full overview ›
PissedConsumer Club

Contact Information

Window World Website:

Window World Help Center:

Corporate Office Address:

Window World, Inc.
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States

Window World Rating Based on 497 Reviews

Rating details

1.9
more details
Customer service
Price Affordability
Product or Service Quality
Diversity of Products or Services

Rating stats

Rating trend

Summary of Window World Customer Service Calls

162 TOTAL
CALLS
02:40 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Window World?

Product/ Service Question:

  • “Warranty issue”
  • “Have a complaint”
  • “Transfer warranty to new owner, Calvin Tran, at 910 east ocean view unit 13, Norfolk, VA”

Website/ Application Question:

  • “To zee when my windows will be installed”
  • “To see when my windows will be installed”
  • “Installing”

Request for Information Question:

  • “Check status of an order”
  • “Question about the 3001 model”
  • “Appointment”

Return/ Replace Question:

  • “Window replacement”
  • “Need replacement window”
  • “Window needs replacement or fixing”

Employment Question:

  • “Pay off”
  • “Received a call for a job in Addison Il reaching out regarding a zoom interview date and time”
  • “My house at8607 haltonia on I almost complete but the window man didn't wrap the trim on my storm doors or else the siding man needs to complete the job I paid 9000.00”

Refund Question:

  • “Refund”

Payments and Charges Question:

  • “Fraud alert”
  • “Need receipts for installation that was done on my home”

Staff Question:

  • “Incomplete service over a year”
  • “Would like to speak with corporate supervisor or manager”

Shipping and Delivery Question:

  • “Delay in window delivery”
  • “Trying to get the end buttons for my door”

Activation/ Cancellation Question:

  • “Cancel window order”
  • “Cancel appointment”

Other Question:

  • “No, I have not heard back from Window World.”
  • “Windows”
  • “Problems”

Compare Window World Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Pella
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1.4 out of 5
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