Land O Lakes, Florida
Customer service

Install was at 9 am but by 10 am no show so calked the office with them promising to call back. An hour later install is now at 2 pm. Another phone call and install is cancelled by Window World and scheduled for the following day.

Installers show up the second day only to not have a sliding glass dooepr. The installers said they had to go back to Tampa. Three hours later when there are still no installers we again call the office and learn thecworkers wete diverted yo St. Pete! Really!!!

I made a calk to thge office to try to speak with someone in authority but NO ONE was available. I waited well over an hour from someone to call from the Tampa office and he had an attitude.

Poor communication and poir customer service. I had no problem with the installers .

Too many other companies to chose than this poirly managed company.

Product or Service Mentioned: Window World Installation.

Reason of review: Problem with delivery.

Preferred solution: Let the company propose a solution.

  • Doors
  • Window
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