I received an estimate for new windows (34+ total) and we were ready to complete the purchase. However, we really wanted to include two double (French) doors & one back door in our order.
I have not received the estimate for doors but instead I was referred to OTHER door companies!! I never received an estimate for doors, never received a phone call or follow-up from Window World so my order must not have been very important!
I wanted all the windows & doors completed and installed by Window World but was never given that option. So Window World lost a sale of $20,000+ because I couldn’t get doors!!!
Product or Service Mentioned: Window World Door Installation Estimate.
Reason of review: Poor customer service.