65 Innsbruck Dr, Cheektowaga, NY 14227, USA
Not resolved

Recently contracted Window World for 9 windows.Salesman told me it would be roughly 6 weeks till installation,well it was more than 6 weeks but I can say they where so worried to get a deposit and we did give 50% down as per contract. Trying to contact WW was something else, dozen people working in office no one could return a call till I stopped at place of business .

Installation is another subject, could finish job with 6 man crew so they left with having windows set but not weatherized, I was told they will reschedule me for a service call on the job that wasn't completed (REALLY). I was helped greatly by Rochester rep. grateful for her intervention, she experienced what I did no call back!!! The windows where installed and guess what , they didn't clean any windows of SILICONE marks on windows and now I'm spending time cleaning windows that are smudged with fingerprints of silicone,sweat and dirt.

I would say the company in Western New York needs to be restructured. So beware and make sure they spell everything out!!!!!.

Product or Service Mentioned: Window World Window Installation.

Reason of review: Bad quality.

Window World Cons: Service and installation, Customer service.

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I won't be buying these windows no matter what the guy on tv says


The darn things (WINDOWS) fall out. Try getting them to fix anything after their long sales pitch about all the guarantees . Darn right disgusting!