Garland, Texas
Not resolved

Installers arrived at our home with cigarettes hanging out of their mouths, did not install windows properly and before they left, stole several items from our home. Window World will take no responsibility for this.

WORST customer service ever. Not even an "I'm sorry this happened." Just said "Can you prove it?" And told us to "file a police report." They also Continually claimed they had tried to call us and left voicemails but not one was received.

They suggested we "better call cell phone company." Never have experienced such an unprofessional company! Do yourself a BIG favor and get your windows elsewhere!

Product or Service Mentioned: Window World Window Installation.

Reason of review: Bad quality.

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