Buffalo, New York
Not resolved

I was lured in by the $189.00. Ok so I went with a more expensive option.

No problem, my choice. Then they said within 2 weeks some one would be out to measure. After repeated phone calls they measured in 3 1/2 weeks. They assured my that it will not affect the 8 to 10 week period that they will be installed.

I am at week 11+ and still waiting. Was just told after more phone calls that it will be another 4 to 5 weeks.

The worse experience ever. Do not use them unless you enjoy being lied to and getting nothing done near to on time

Product or Service Mentioned: Window World Window Installation.

Reason of review: Problem with delivery.

Preferred solution: Let the company propose a solution.

Window World Cons: Whole experience.

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I had exact experience except it took 5 months to install after measure and capping was elementary! !!


6 months for us! -- We placed the order in May! They did try to install them in September but that had measured wrong -- not once, but twice.