10540 Bissonnet St #150, Houston, TX 77099, USA
Not resolved

We bought two doors from Window World and paid half-sale price for the doors. When the doors arrive Window World call to schedule installation. We ask of a delay since my wife had just had emergency surgery.

We reschedule two week later. This time Window World cancel because the installer was ill.

We re-schedule again for two weeks later. The day of the installation Window World call to inform us that the installation will be between 5:00PM and 8:00PM. We refused.

After all the time to schedule our installation it get schedule pass the end of the day pass normal working hours. When we contact World their response was that it need to be reschedule again.

If it were not for the deposit I will cancel this order. Never again will I do business with Window World.

Product or Service Mentioned: Window World Door Installation.

Reason of review: Poor customer service.

Preferred solution: Have door installed promptly during normal business hours.

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