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2.5
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Customer service
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Scheduled to finish outside trim work on a bay window 10/03/2014. Window World was a NO SHOW NO CALL.

At 2:45 PM I called the 1 800 number transferred to Kaitlyn who says "Oh I'm so sorry didn't anyone call you." "We can't do the work when it rained." I have been waiting over a month for them the finish the trim on 3 windows. I guess I'm asking way too much.

So now I'm back to waiting again cause they don't work on Saturdays unless you are having a bunch of windows installed. All I need is 30 minutes of their time.

Product or Service Mentioned: Window World Window.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Company wrote 0 private or public responses to the review from Oct 03, 2014.
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