State: Florida Product: Window World Installation Clear all filters (4 of 71 reviews match)
filters
State:
City:
Show
Product:
1.0
Details
Signed our contract July 4, 2018 as of today still waiting for them to be installed. A job with 20 windows and 2 doors over &20k, this has gotten to be ridiculous. Was scheduled the week of Thanksgiving but, then they wanted to reschedule because they realized it would...
View full review
Review
#1414826 Review #1414826 is a subjective opinion of poster.
Service
Window World Installation
Reason of review
Order processing issue

Window World - Installation Review from Miami, Florida

Window world customer service was horrible! They are quick to take a deposit from you but not quick to install your windows! First of all Roger came to mesure our windows but never put our order in. When we had already gone down to the office and paid half in cash. The windows were ready in 3 weeks but when the install day came window world kept putting us off! Finally the scheduled the install for 9-1 but at 1:30 the installer called to say he was on the way. At 2:30 they still hadn't made it so I called back to see what the heck was going on. At 2:30 the installer said je wasn't going to make it and need to reschedule our install. The installer was very disrespectful to us and still did not come on that day. Finally the install was rescheduled for the next day at 9am. When they came it was a old man with his wife and kid (in the rain mind you) to install our windows. Bottom line they are very unprofessional and don't deserve any business. I lost out on half of my money and don't want any parts of window world!
View full review
Review
#674021 Review #674021 is a subjective opinion of poster.
Service
Window World Installation
Reason of review
Order processing issue
1.0
Details
Install was at 9 am but by 10 am no show so calked the office with them promising to call back. An hour later install is now at 2 pm. Another phone call and install is cancelled by Window World and scheduled for the following day. Installers show up the second day only...
View full review
Review
#609523 Review #609523 is a subjective opinion of poster.
Service
Window World Installation
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
Tags
  • Doors
  • Window
Window World in Jacksonville is so unprofessional. The installation looked like a 3 year old did it. The management's credibility has a lot to be desired. They are rude and condescending. They charged me $440 extra for flange installation and did not get it. When...
View full review
1 comment
Anonymous
#614823

I had similar experience . I bought windows from another company with a great track record and I am satisfied now. Hope things work out for you.

Review
#385729 Review #385729 is a subjective opinion of poster.
Service
Window World Installation
Loss
$600

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

Window World Reviews

  1. 186 reviews
  2. 114 reviews
  3. 44 reviews
  4. 15 reviews
  5. 31 reviews
Window World reviews