State: Florida Product: Window World Window Installation Clear all filters (14 of 191 reviews match)
filters
State:
City:
Show
Product:

Window World in Orlando, Florida - No service after the sale

1.1
Details
after delays in measurement and installation, the team actually broke a window when installing the new ones. I have been calling and trying to get an answer on when the replacement will be installed. the broken window is not sealed and water is entering my house. very disappointed that they can not even return a phone call or e-mail. their non-existent customer service is shameful
View full review
Review
#1682677 Review #1682677 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Damaged or defective
Loss
$1500
Preferred solution
Deliver product or service ordered

Window World in The Villages, Florida - LACK OF CALLS

3.5
Details
I WAITED 14 WEEKS FOR MY WINDOWS ONLY TO HAVE 4 OF THE 6 WRONG. IT TOOK 4 MONTHS TO GET FIX. I HAD TO STOP ALL THE NONSENSE AND LEFT THE WINDOWS THE WAY THEY WERE. NOT ONCE DID I GET A PHONE CALL FROM ANY OF THE 4 LADIES AT THE OFFICE ASKING IF ALL WAS GOOD. I STOPPED BY THE OFFICE TI RESOLVE THE ISSUE AND WAS TOLD MY THE OFFICE MANAGER "I DID NOT HAVE TO DRIVE TO OCALA SHE WOULD CALL ME" HAHAHA. THE ONLY TIMES I DID GET CALLS WAS FOR PAYMENT, ANOTHER APPT FOR THE INSPECTOR BUT NOT TO SEE IF I WAS HAPPY. STAY OFF TV AND MAKE CALLS.
View full review
Review
#1601126 Review #1601126 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Poor customer service
Preferred solution
I WANT OTHER TO KNOW WHAT THEY WILL NOT BE GETTING.
Wish I would have seen negative reviews. They canceled scheduled appointment May 30th, due to a broken down truck. Was told someone would get back to me shortly. I'm still waiting. Called the office and have gotten nothing but voice mail for two days. The reviews from...
View full review
1 comment
Anonymous
#1736578

Never do business with any Window World anywhere *** on Volusia County Window World Unbelievable how they operate is complete and total fraud across the board from Franchisee to national corporate office

Review
#1547751 Review #1547751 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Window World in Titusville, Florida - The end is not near

Never finished windows trampled flowers would they were here called up numerous times hard to get ahold of anybody but they took the money very quickly and cashed it
View full review
Review
#1491334 Review #1491334 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Order processing issue

Window World sucks

1.0
Details
May 15 2018 they started to install windows. After three failed inspections and six months later I am still waiting for the job to be corrected. Had i done my research i would have seen all the complaints and would have seen the have a F rateing with the BBB.
View full review
Review
#1402341 Review #1402341 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Order processing issue

Window World in Orlando, Florida - Worst experience ever

Had windows installed May 16th 2018. Still havent completed job. Also all windows were installed incorrectly and failed inspection by county. Have contacted them numerouse times and only get run around. I have contacted a lawyer and i am going to take them to court.
View full review
Review
#1307130 Review #1307130 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Bad quality
1.0
Details
Window World - Don't Hire them, at least in Sarasota Florida
Window World - Don't Hire them, at least in Sarasota Florida
Window World - Don't Hire them, at least in Sarasota Florida
Window World - Don't Hire them, at least in Sarasota Florida
Pulled the damaged drywall from around the window to find gaps in excess two inches. The windows were too small for the openings and they put up vinyl strips on the exterior to fill the gaps between the windows and the exterior walls. As the caulk dried out the water...
View full review
Review
#1254171 Review #1254171 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Lack of responsibility for poor workmanship
Reason of review
Bad quality
Preferred solution
pay for good company to remove, reframe opening, reinstall windows
To be honest, this job included cutting a larger opening in an exterior wall to install a bigger window overlooking our pool. So here are the main points of the HORRIBLE experience I had with them: 1. The job was scheduled for 3 days.....They finally completed it...
View full review
6 comments
Anonymous
#1544295

People, TAKE LEGAL ACTION! The only thing they will respond to is economic pressure.

Also, spread the word.

They cannot touch you for the truth. They lose and pay back your costs, too.

View more comments
Review
#980326 Review #980326 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Poor customer service
2.0
Details
Window world is charging $65 to do a retest of their window after installation, they offer lifetime warranty but you have to pay $65 for them come and check they windows efficiency after installation, my window is very hot when i touch them. RIPOFF....
View full review
Review
#922908 Review #922908 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Lies
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

Window World Reviews

  1. 186 reviews
  2. 114 reviews
  3. 44 reviews
  4. 15 reviews
  5. 31 reviews
Window World reviews
I would not recommend Window World to my enemy. They didn't start on the day they were supposed to and when they did start, I was lucky enough to get a subcontractor who had only did 3 or 4 jobs with the company before mine. The installers didn't start until around...
View full review
Review
#911353 Review #911353 is a subjective opinion of poster.
Service
Window World Window Installation
Pros
  • Windows themselves are okay
Cons
  • Drywall
  • Shady unprofessional installers
Reason of review
Bad quality