State: Georgia Product: Window World Window Clear all filters (9 of 314 reviews match)
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1.8
Details
We ordered windows for the home we are selling, so timing was important. They promised 4 weeks to deliver. It took them almost 3 months to deliver the windows. This affected our ability to list the property and lost a critical timing over the summer to sell the house....
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Review
#1320627 Review #1320627 is a subjective opinion of poster.
Product
Window World Window
Cons
  • Customer service when problems occur
  • Delivery problems
  • Extremely poor service
Reason of review
Problem with delivery
Preferred solution
Price reduction
Tags
  • Window World Atlanta
1.0
Details
It was the wrong type window , the salesman didn't know his windows and sent one without a J channel for the vinyl siding so the window doesn't match any of the windows on the house. Window World would not change the window for the correct window. Window world called...
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1 comment
AntsyPug
#1740337

Yes window word in Delmar is the worst!!!! They are disgusting !

Been waiting 6 weeks for a window They keep saying it will be in Friday It never shows up. They don’t even know when there window come it????

Told me they never have a clue if there windows are shipped???? Stupid???

Review
#1219164 Review #1219164 is a subjective opinion of poster.
Product
Window World Window
Cons
  • Customer service is the pitts
Reason of review
Damaged or defective
Loss
$500
Preferred solution
Full refund
Tags
  • Window World Sucks
1.0
Details
about two weeks latter I get a call from window world, asking me Im calling to collect a installation fee of $75.00 from you. I busted out laughing, Lets see you way over charged me for a simple window, 500bucks, now you want me to pony up again to your thieven...
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2 comments
Anonymous
#1452779

Sounds like you shouldve read a contract.

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Review
#1219161 Review #1219161 is a subjective opinion of poster.
Product
Window World Window
Cons
  • Office manager
Reason of review
Damaged or defective
Loss
$500
Preferred solution
Full refund
Tags
  • Beware
1.6
Details
Window World - Windows fogging...
Window World - Windows fogging...
I just got my windows installed by Window World of Atlanta about a month ago. My windows are fogging. The funny thing is only the windows installed by Window World are fogging. My 20 year old windows are fine. They are telling me that their windows are so good that it...
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5 comments
Anonymous
#1544286

all but 1 of my windows (new this year), fog on outside. means windows do no insulating.

WW, including franchise headquarters, totally ignoring my calls. this is a $5000 deal. consumer "protection" and credit cad co. useless.

filing in small claims. I want $, would not want their "fix".

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Review
#992561 Review #992561 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Not as described/ advertised
Loss
$2400
Preferred solution
Deliver product or service ordered
4.0
Details
After payment- they "lost" my order. I had to call a month later and schedule the installation- 8 weeks after payment. Then the installation was incomplete. I had to argue with installer about the definition of complete. Another several weeks passed before...
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Review
#681175 Review #681175 is a subjective opinion of poster.
Product
Window World Window
Cons
  • Many phone calls to schedule and resolve issues
Reason of review
Bad quality

Window World in Dublin, Georgia - Poor service after the sale

I found out when I needed service just how shady Window World is. I've called the office six times to no avail. I also made a referral prior to the problems with 2 of my windows and I'm yet to receive the referral fee. The staff have more reasons to put you off each time you call. This is very unprofessional. Forget about talking with Josh the owner, that's not going to happen if you're having problems and need service. I'm very disappointed because I've bragged on the windows and service I received when getting my windows so much so that my sister got her windows from this company.
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Review
#577372 Review #577372 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Poor customer service
Loss
$500
Preferred solution
Let the company propose a solution
2.0
Details
Window World scheduled three 8+ hour installations for the same Saturday installation with just a two person "team" to install, which is physically impossible to accomplish. I had called to schedule my 13 window installation 2.5 weeks in advance to secure a June 7th...
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Review
#536170 Review #536170 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Poor customer service
Loss
$725
Preferred solution
Have them apply the credit to my account with the financing source
I purchased 4 windows from window world back in may 2011 once the salesman setup everything he said they would be installed in 2-3 weeks on a saturday well I called after the 4th week to find out what was going on with my windows they told me it was hard to get...
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2 comments
Anonymous
#336480

When I had my windows done in St. Louis by Windowworld, it took 4-6 weeks.

Less than the time it stated on the back of their contract! (6-8 wks) Read your contracts people!

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Review
#252763 Review #252763 is a subjective opinion of poster.
Product
Window World Window
I contacted Window World to request their $189 installed windows (as advertised on TV). The rep came out, told me about the windows, he spent about an hour measuring and re-measuring the windows, tried to talk me into more expensive windows and more windows and doors...
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14 comments
Anonymous
#1546185

Y’all don’t have a clue what your talking about

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Review
#193015 Review #193015 is a subjective opinion of poster.
Product
Window World Window

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

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