State: Georgia Product: Window World Window Installation Clear all filters (5 of 191 reviews match)
filters
State:
City:
Show
Product:

Window World in Stone Mountain, Georgia - Unhappy.

I will never recommend window world to any one We were told in October of 2018 we would have our windows in 7 to 9 weeks but we did not get them until February THEY DON’T see any problems. They lie just to get you off the phone when you call.
View full review
Review
#1473105 Review #1473105 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Order processing issue
1.0
Details

Update by user Aug 02, 2018

Results cam back and found Window World to be at fault. They still refuse to resolve issue and are threatening me again to be sued.

Not sure why now? This is coming from the COO.

Update by user Jul 27, 2018

I am retracting the statement I made "Do not hire this company". I am also retracting the...

View full review
3 comments
Anonymous
#1531478

Not helpful

View more comments
Review
#1313865 Review #1313865 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Warranty issue
Loss
$15000
Preferred solution
Full refund
1.0
Details
Window World - Total Incompetence!
Window World - Total Incompetence!
Window World - Total Incompetence!
Window World - Total Incompetence!
Window World - Total Incompetence!
Window World - Total Incompetence!
Window World - Total Incompetence!
Window World - Total Incompetence!
Had used Window World of Marietta GA at another home and was very happy. I called Marietta to do my new home and was sent the Athens store. The salesman, Mark Mohan, had to write 3 contracts to get it right. He counted my windows incorrectly, then tried to raise the...
View full review
Review
#1139610 Review #1139610 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Order processing issue
1.0
Details

Update by user Apr 08, 2017

Not happy and you wont be either!

Original review posted by user Apr 07, 2017

Salesman Tom, writes out the paperwork explaining the window I needed and services I needed, Well Eight weeks latter, tnot the same window was delivered and then installed andnot the same window on the house,Stephanie at Window World CSRA do'sent care and she is the...
View full review
3 comments
Anonymous
#1451822

Customer was told up front the window would not be the same. Different company and different process.

Ordered anyway. This is an issue of lack of understanding from the customer.

View more comments
Review
#1031051 Review #1031051 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Poor customer service
Loss
$500
Preferred solution
Price reduction
2.8
Details
We were promised windows ahead of a big event we were having at our home.We stressed the importance of having the windows prior to the event, and they said they could deliver. Fine. Installers came without windows to sunroom; they came the next time (1 day prior to the...
View full review
6 comments
Anonymous
#1301670

Not harassment! You owe the money and you know that. If anything WW has a case of non payment

View more comments
Review
#931479 Review #931479 is a subjective opinion of poster.
Service
Window World Window Installation
Pros
  • Look of the windows
Cons
  • Shotty workmanship for what you pay
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts