Burlington, Vermont

I ordered windows and doors last year.The windows came in fine.But the doors were all wrong.The doors was ordered black inside and outside .They only came black on the inside .We let the installers paint the outside so we would have functioning doors.Then we found out they ordered one door to open on the wrong side.Well we sent that one back to get it a couple months later.Then the paint on the inside of the other door started to peal off and the door wouldn't stay shut within 6 months of installation.When the wind blows the door comes open.We called several times .The service man came out worked on it and stated they would order another door.Well this happened twice with the same man coming out and still no new door.Then they stated they ordered one and it was not painted they are going to paint it.Well they painted it and they told us the painters didn't do a good job.They were sending it to a professional painter.Well needless to say we still don't have a new door.

Product or Service Mentioned: Window World Installation.

Monetary Loss: $800.

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