1100 NW Valley Ridge Dr, Grain Valley, MO 64029, USA
Not resolved

We paid in full in Sept 2017, appointment was set for Nov 3rd for install. We were told it would take half a day well it took 2 full days and we had Windows that were ordered wrong so even after coming back a 2nd day we had 2 windows that had to be reordered well first week of Dec the 2 Windows came in but one fit the other had to be reordered, so the last window came in and finally was put in right before Christmas.

We also had 2 other Windows that had bad locks so they had to reorder two sashes those took forever and today 1-16-18 was their 3rd attempt to replace the two sashes and to their surprise but not ours they were the wrong size again. They did give us a little bit of money back due to the problems but at this point I have lost all hope with this company and feel like their lifetime warranty is probably a joke.

Product or Service Mentioned: Window World Window Installation.

Reason of review: Not as described/ advertised.

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