We ordered an 8 Ft. Slider that was going to take 6 weeks, sent the wrong door, another 4 weeks it finally came in, the 2 installers came 2 hours late, was going to take 2 hours to install, took 6 hours, the had to call a supervisor to help, they installed my door backwards , caused scratches, couldn’t locate my screen, finally came back a week later to re-install my backwards door, found my screen, it didn’t fit, had to reorder a new screen.
I asked for the installation charge to be taken off, Nicole has refused to compensate in any way. She has now threatened to put a lien on my house until I pay her in full.
I told her as soon as my screen is brought and properly installed I will pay her in full. She is still going to put a lien on my house.
Product or Service Mentioned: Window World Door.
Reason of review: Bad quality.
Monetary Loss: $450.
Preferred solution: Price reduction.
Window World Cons: Never return phone calls, Shady unprofessional installers, Length of time until installation.