Window World - ICE on new window
Had a brand new bay window installed on 12-18-15.Immediately after the installation we began to notice severe condensation on all 5 window panes.
After spending $3500, we were told the bushes under the window may be causing the condensation. Then we were told to open our windows for 15 minutes a day in the winter! As the temperatures got colder, the condensation became hard ice. Yes that's right!
$3500 for a window that is below freezing on the inside window pane. Does that sound like a high-energy product? Finally on 3-31-16, a service manager came out and could not figure out what was happening so he referred me to some websites and home humidity. Keep in mind he measured the humidity in the house to be 20%.
As far as I, concerned this is false advertising.
They claim to be the best, they claim to be energy efficient, but I now have a $3500 moisture trap instead of a home improvement.
Reviewer is in unhappy mood. This person stated that there is a room for improvement of inferior product and awful customer service. Please immediately contact the author of this review to discuss bad quality of window world window and associated monetary loss in the amount of $3500. Window World needs to offer any options to resolve the issue according to poster's claims.