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I purchased windows and paid half down at time of purchase and half when installed. They promised 8 weeks to installation.

After 8 1/2 weeks, they called and said it’d be another week and a half until installation (ie 10 weeks not 8). After 11 weeks we called and they said my windows were in and they’d schedule an installer. After 13 weeks they told me they would check with their installer. After 16 weeks, I went to the office for a refund.

I found out they were closed for 2 weeks for a company get together in Florida. They have my money. They have my windows.

And I may never get either back. Never ever again.

Product or Service Mentioned: Window World Window Installation.

Reason of review: Order processing issue.

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THEY stuck us bigtime too