State: Iowa Product: Window World Installation Clear all filters (3 of 71 reviews match)
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Called them and said I wanted the best quality window they carried and that was no problem but of course the price wasn't any where near the TV add price which I expected. When winter came and the wind blew it came right through. I called and they said well these...
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Review
#1525346 Review #1525346 is a subjective opinion of poster.
Service
Window World Installation
Pros
  • How quickly they take your order and figure what you owe them
Cons
  • Slow service
  • Quality of product
Reason of review
Bad quality
Tags
  • Beware Of Window World

Window World Installation Review

I had an appointment for a Monday at 4 and had something come up it had been a very busy week and tried to call and move the appointment. I was treated horribly and was told it's not that easy to switch appointments. The women I talked to was so rude and unhelpful I evetually said I'll call someone else.
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Review
#637792 Review #637792 is a subjective opinion of poster.
Service
Window World Installation
Reason of review
Poor customer service

Window World in Des Moines, Iowa - Do not use this company

Upon ordering we were told that the person we ordered from (Kendal) would be there when they were completely finished to make sure everything was correct. He never showed up. So we had to work with the installation guys. We were also told it would take 2 days to complete everything. It took 4 days and they only worked 1/2 the day. We ended up having a wrong type of window, a cracked window, and the installation guys were somthing else. We also bought our doors from them. They were going to install our door knobs upside down, and screen doors on our garage, NOT the house until I complained about them. I was on a 1st name basis w/ the receptionist by the time this work was done. .
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1 comment
Anonymous
#683599

Had the same experience here. Our salesman (Heath) was nowhere to be found after we signed the contract. Had them do windows and siding which amounted to two different subcontractor groups at showed up. The window installers were great, the siding installers were ***

Go to the point where each morning I would hand them a list of problems with the siding and walk around with a laser pointer making sure they knew what I was taking about. This went on for four days until they finally got things right. Lot of it was *** things like the siding on the left side of the door did not line up with the siding on the right side of the door. Dents in the siding, wavy siding, crooked j-channel above windows and on and on.

Having to stay on top of the sub contractors was a pain and something Window World should have done. Window World did not even show up when the job was done to inspect, or call to make sure we were happy.

Review
#185955 Review #185955 is a subjective opinion of poster.
Service
Window World Installation
Loss
$6500

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

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