Not resolved
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

I paid in full for 5 replacement windows on June 23rd. Today, Nov.

13th, 5-1/2 months later I’m still waiting for the completed install. Original install was NOT the windows I ordered. Alleged correct windows were to be installed. Since one was damaged it had to be reordered.

The other windows are sitting in my garage. I’ve called, submitted this complaint before, yet my windows are STILL NOT installed. My check was cashed in June. No one seems to care that i’m Still waiting for windows.

I had three neighbors on my street who were about to make the mistake of using this company. I have strongly discouraged this. Everything and everyone involved in my issue has passed the buck, denied any culpability and left me with miss matched windows. No recourse because they don’t list the owners of the franchise.

Several times i’ve spoken with people who talked to me very rudely. Don’t know how to proceed.

Product or Service Mentioned: Window World Window Installation.

Reason of review: Order processing issue.

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