State: Kentucky Product: Window World Window Clear all filters (14 of 314 reviews match)
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Window World in Louisville, Kentucky - Same Experiences!!

5.0
Details
Paid $1300 for a double window. This last Spring. No contact with the Company. Will no return Calls.
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Review
#1677700 Review #1677700 is a subjective opinion of poster.
Product
Window World Window

Window world *** me off every time I look at them.

Window world is not worth a dam.They sweat so bad water runs off on the floor.
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Review
#1399794 Review #1399794 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Bad quality
1.0
Details
Window world
Window world
Window world
Name: Window World of the Queen City, Inc. Address: 1840 Airport Exchange Blvd. City: Erlanger State/County: KY Zip/Postal Code: 41018 Business Phone Number: (513) 921-4189 URL: This Business was Accredited at the time the Complaint was made. The consumer indicated...
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12 comments
Anonymous
#1339197

You said temp inside was 68 and with the blinds open...when it was 20 degrees outside...that the glass was only 64?!?! Only a 4 degree difference while there is a 48 degree difference between indoor and outdoor temp...

retry *** impressive if you ask me....in the opposite direction that like saying it's unacceptable if the indoor temp was 68 and and temp of the glass was 72, if the ext temp was 116!!! Give me a break! Anyone with any common sense could figure out to not leave your blinds ll the way closed!!

How about you take your temp gun and check the windshield n your car next time you have the heat on 68 when it's 20 degrees outside?! I would bet you a million dollars it won't read 64!!!

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Review
#974308 Review #974308 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Bad quality
Loss
$7500
Preferred solution
Full refund

Window World Window Review

5.0
Details
Love window world did a awesome job on my house. Thank you!!! The guys that installed where so great to work with. Thank You Guys!!!!!
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Review
#822237 Review #822237 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Good customer service
2.0
Details
Bought 7 windows from Window World Cincinnati two years ago. I did get a good price but what I got was less than I probably would have with the other company. I received 3 quotes and really liked the salesman, so when I called them back ready to order he no longer...
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Review
#818009 Review #818009 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Poor customer service
bought four windows to install myself from their "bone yard",, was ok,, couples scratches here and there was ok with that, went back for more from their "bone yard",, was told rather snippedly there isn't any more bone yard, said ok then build me a window some where in...
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Review
#737628 Review #737628 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Poor customer service
Well i was going to give a bad review but it looks like i can save my breath. Many complaints before me. DO NOT BUY WINDOWS FROM THIS COMPANY!!!! Customer service let me know they had no intentions of honoring their "lifetime warranty".
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1 comment
Anonymous
#1061493

I totally agree! -- We ordered our windows in May -- they measured twice withing the 8 week time frame we were told it would take for them to arrive.

- Lo and behold when Window World arrived to install them at the end of September, they DID NOT FIT. Back to square one...It's a rainy cold, November day and our windows are just now being installed.

Note that these were not a "bargain" -- they were custom sized.

It's been a nightmare. - 6 months for new windows is not acceptable.

Review
#730001 Review #730001 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Warranty issue

Window World - Window Review from Spottsville, Kentucky

3.2
Details
Salesman came to home , we placed order and paid half down. We were told it would be 4-6 wks for window to be in. At 6 wks I called to discover window had never been ordered. The same day WW sent someone out to measure window again. At another 4 wks , window was delivered only to find it was too large. We called to speak with manger or owner of the Evansville IN store several times only to be told they were out. We never received a return call. At another 4 wks window was delivered and installed. The crew were very friendly and did a excellent job. Can't say the same for salesman or office staff. Customer service needs improvement. Never got an apology for the hassle of their mistakes. We got a bow window at $3400.00. That will be the only purchase I make from this company.
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Review
#673808 Review #673808 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Order processing issue

Window World in Covington, Kentucky - Lack of customer service.

I have been waiting for a month for service on two of my windows. The first window that didn't work was fixed in a timely manner. I was a little upset when the first window broke as the windows were only a few months old 2 to be exact, now I am waiting for window #2 and #3 to be fixed. My windows are now seven months old and I have had 3 broken windows. They advertise that you can stand on their windows because they are so strong, that may be true but do not open them because if you do,you will not be able to close and lock them. I guess you are supposed to buy them just to stand on.
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1 comment
Anonymous
#1304794

this was funny. who cares if they work properly as long as spiderman can stand/climb on them

Review
#672875 Review #672875 is a subjective opinion of poster.
Product
Window World Window
Cons
  • Lies about product
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

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Window World reviews

Window World in Pikeville, Kentucky - Slow or bad service

had six windows put in already this went pretty smooth within two years two have had the gas leak out and had to be replaced later about four month ago they came and measured for another new window said about 4 to 6 weeks before it would be in and installed they finnally caled yesterday sad tha the installer would be here early i told them that we ran a bussness and i needed to leave here by three that fine the mannnnnnnn on the phone the installer would be here early their early and mine must not be the same its nearly 12 noon and no installer so i guess i staye home for nothing im very pissed im call thier main office for all the good this will do me !!!!!
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Review
#450376 Review #450376 is a subjective opinion of poster.
Product
Window World Window
Loss
$200