I have been waiting for a month for service on two of my windows. The first window that didn't work was fixed in a timely manner.
I was a little upset when the first window broke as the windows were only a few months old 2 to be exact, now I am waiting for window #2 and #3 to be fixed. My windows are now seven months old and I have had 3 broken windows.
They advertise that you can stand on their windows because they are so strong, that may be true but do not open them because if you do,you will not be able to close and lock them. I guess you are supposed to buy them just to stand on.
Product or Service Mentioned: Window World Window.
Reason of review: Poor customer service.
Preferred solution: Deliver product or service ordered.
I didn't like: Lies about product.