Today, I had all the windows in our house replaced. I am very pleased with the
product. After the installation, my husband and I began replacing our blinds
only to find two cords terribly tangled and knotted. All the other cords presented no
problem. I spend 1/2 hour unknotting the blind cord. I write this complaint because this act was done intentionally. There is no way it could have happened accidentally. The St. Louis installation crew was on time and worked quickly. My problem is with their female helper. I believe she tangled and knotted the blind cords. As a large company, I would certainly look closely at someone who could be so ***.
Product or Service Mentioned: Window World Window.