Not resolved

Window World sales person did not arrive; was 25 minutes after scheduled time. Women answering phone was short; it was my fault - she said I wasn't home.

But I was home and waiting w/the garage door open to see when he arrived. In a pissy manner she stated she could give me his cell number - "maybe he will turn around". I called the gentleman - he states "I was waiting for 35 minutes!" - I stated "not at my house" - abruptly he asks well what address are you at? I told him.

Turns out he was next door at what amounts to an abandoned house.

I'm sorry, this guy obviously had a conversation with the home office, but didn't think to call the customer? Why would I want to make an investment with this company?

Product or Service Mentioned: Window World Sales Representative.

Reason of review: Poor customer service.

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