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1.6

So dissatisfied with this company

After a couple weeks of trying to get a salesman out to measure my windows, I placed an order in mid March

The delivery date was 4 to 6 weeks

I keep calling the general number for an update on my order

In early May they told me they were in production and going to paint

In early June all but one was loaded on a trailer. The remaining one would be loaded the following Monday

Today I just got off the phone and something happened in production and I can now expect my windows in October

Obviously I have been lied to regarding the status of my order

The remaining construction is held up due to this delay and my hoa is not happy that I have plywood to cover the holes where my windows should be

I had heard such great things about this company but I cannot recommend ordering anything from Window World

Monetary Loss: $1000.

Preferred solution: Deliver product or service ordered.

Window World Pros: Great warranty.

Window World Cons: Not communicating.

Location: 600 North Coit Road, Richardson, TX 75080.0

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