State: Mississippi Clear all filters (5 of 899 reviews match)
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4.0
Details
We hired Window World after a free consult and quote. The sales rep measured all areas but said an "expert" will come out to measure at a separate time. That occurred without incident. We were told this would be done in one day (replacing 3 windows and 1 double door)....
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1 comment
consumerrelations
#1220113

We are sorry to hear of your experience.

Please contact us at our Window World Corporate Office and ask for our Consumer Relations Dept.

866-740-2100.

Thank you

Review
#927239 Review #927239 is a subjective opinion of poster.
Service
Window World Window Replacement
Pros
  • Certified tech kyle whitley- very efficient
Reason of review
Poor customer service
1.0
Details
Was told I was purchasing a window that matched all 19 others in my home but would be higher efficiency. After installing it didn't match the other windows due to no grids. The owner himself popped a big attitude and hung up phone on me. I would never recommend them to...
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1 comment
Anonymous
#1010737

That's weird . Check your Ac and attic insulation.

Replace your doors. Something wrong there. New windows made all the difference for our home. Sounds like its not your windows but something else.

look at the stickers on the windows they should be at least the solar gain of 0.25 or less.

if that's the case then you need to look somewhere else for your problem. you sound like a complainer

Review
#666548 Review #666548 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
We purchased 15 replacement windows from Window World of Tupelo, Mississippi in Oct of 2014 And to date the job has not been finished. There are leaks around the windows and condensation between the double panes plus water on inside of the windows. The job is...
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Review
#580903 Review #580903 is a subjective opinion of poster.
Product
Window World Window
Cons
  • Customer service and quality
  • Unprofessional installation
  • Lack of customer service
Reason of review
Bad quality
Loss
$10000
Preferred solution
Let the company propose a solution
1.0
Details
They clearly did not know what they were doing. Some of the windows sag in the middle. they smeared caulking all over the brick. Here we are a year later and our windows are still not finished. They tracked in caulking all over our caulking. They tried to install...
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Review
#549202 Review #549202 is a subjective opinion of poster.
Cons
  • Unprofessional installation
Reason of review
Not as described/ advertised
Loss
$5000

Update by user Mar 17, 2011

I had them out on 2-3-11 and the change the felt pads on some windows and added the blk sponges where you open the windows, but I still feel cold air. I was told they have done all they can do and it must be a manufacturer problem and they will call out the rep from...

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4 comments
Anonymous
#1038958

Usually if the window is drafty it's because the widow was installed out of square. Position the bottom sash almost closed.

As you position, look to create a small 1/8" crack of light. If the opposite side has a greater or lesser crack then that window is out of square! If your sales rep did not measure correctly the installers may not of had the wiggle room to square it. Out of square windows WILL CAUSE DRAFT!

The window must shut flush or draft will come in. Photo of this will prove improper installation from the franchise!

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Review
#211904 Review #211904 is a subjective opinion of poster.
Service
Window World Installation
Loss
$11200

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

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