State: Missouri Clear all filters (11 of 899 reviews match)
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1.4
Details
I had an installer that didnt know what he was doing, cut my siding ends uneven, cut large gaps around my windows and then chipped bricks around my windows. I finally refused this installers work and another more experienced installer took over. I had to be worked in...
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1 comment
Anonymous
#1555467

I would like to use Window World. But I am afraid now.

Review
#1292893 Review #1292893 is a subjective opinion of poster.
Service
Window World Siding Installation
Reason of review
Bad quality
2.0
Details

Update by user Jul 08, 2018

Update July 8, 2018: After several more weeks of going round and round with Window World, they finally got around to finishing the work. It took several attempts to communicate with them to get two small areas finished that the crews kept neglecting to complete. And of...

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1 comment
Anonymous
#1514156

Not trust worthy! All about money .

Review
#1272261 Review #1272261 is a subjective opinion of poster.
Service
Window World Installation
Pros
  • Product offerings
Cons
  • Unprofessional
  • Customer service
  • Lack of communciation for a solution
Reason of review
Poor customer service
Loss
$1500
Preferred solution
Deliver product or service ordered
Tags
  • Window World poor service
1.8
Details
We paid in full in Sept 2017, appointment was set for Nov 3rd for install. We were told it would take half a day well it took 2 full days and we had Windows that were ordered wrong so even after coming back a 2nd day we had 2 windows that had to be reordered well first...
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Review
#1170528 Review #1170528 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Not as described/ advertised
4.0
Details
We bought two sliding doors and 5 windows. The installers advised the windows were measured wrong but would work. All the windows got installed and we paid in full. However, we have had issues with screens, a sash, missing trim and missing hardware. We have been strung...
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Review
#1119642 Review #1119642 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Bad quality
Last year when I contacted Window World, they came and took two large spiders out of different windows and caulked and said to call if it happened again. Then I noticed a plant growing between the basement screen and window. I was told by the female estimator this...
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1 comment
winworld
#1324584

We are sorry to learn of your disappointment with the local Window World franchise location serving your area. If you would like to contact our Consumer Relations department for further discussion please contact us at 866-740-2100.

Hours are Monday - Friday 8am - 5pm EST.

Thank you,

Window World, Inc.

North Wilkesboro, NC

Review
#1042490 Review #1042490 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Poor customer service
3.6
Details
While we are satisfied with the windows our sales person, we did have one issue which warrants other to be cautious. After the installation was completed and we were cleaning up, we discovered a small electronic item on top of a dresser which was plugged in and used...
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1 comment
Anonymous
#1335727

window world is a cheap company,can not afford skilled installers and have many shady sub contractors working for them

Review
#1040409 Review #1040409 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
Property Taken
1.0
Details
Recently I signed up at the Kansas City Lawn and Garden Show to win "free" windows from Window World. (*** I know!) Since that time, I've received daily phone calls from them (WW is apparently trying to be tricky with No Caller ID displayed but when I've done the...
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1 comment
Anonymous
#1301680

Hate to say it, but if YOU signed up, YOU owe them the respect to answer and tell them you changed your mind. This is simply a person doing their job. I am sure you are intelligent enough to know when you chose to give your number out that they would call.

Review
#818774 Review #818774 is a subjective opinion of poster.
Product
Window World Window
Cons
  • Repeated phone calls and emails
Reason of review
Poor customer service
Preferred solution
Stop calling and emailing me.
I had 3 doors installed by window world and had problems with every door. The front door was not installed properly..not plumb. When a storm door was installed, the storm door hit the overhang so the stormdoor couldn't open fully. I called window world and they sent...
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Review
#707549 Review #707549 is a subjective opinion of poster.
Service
Window World Installation
Reason of review
Bad quality
Today, I had all the windows in our house replaced. I am very pleased with the product. After the installation, my husband and I began replacing our blinds only to find two cords terribly tangled and knotted. All the other cords presented no problem. I spend 1/2...
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4 comments
Anonymous
#880526

I'm quite surprised as a consumer that you would complain about blind cords being tangled! I'm even more surprised you would imply that a worker did it INTENTIONALLY.

I live in a different state than you & I don't believe they offer blinds here, but this whole thing seems ludicrous to me! I mean, this composing truly is funny! Blind cords get tangled, it's a fact of life! You said they did a great job but then sabotaged your free time by tangling blind cords?

Ha ha. Did they have nothing better to do? Were you a grumpy over-critiquing old woman the whole time linye you seem now? I normally wouldn't comment on some random strangers review, but it just seems like you are LOOKING for something to complain about & that's sad!

Negative attitudes are actually poor for your health!

I hope you can cheer up and enjoy your great new Windows & blinds! Is be thrilled to have new Windows myself!

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Review
#521958 Review #521958 is a subjective opinion of poster.
Product
Window World Window

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

Window World Products and Services Reviews

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I ordered windows from window world Nov. 6, 2012. They were to be installed 6 to 8 weeks after order date. Mar 6, 2013 I have windows in my yard. Hopefully installed before dark since it is 3:45 pm. This is a contractor from Joplin (at least they finally called...
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2 comments
Anonymous
#686858

I think I may be in the same crowd. I am repairing a home to move my mother into. I must replace 18 windows and both entry doors.

I was referred to WW by a few of the neighbors. I had seen their ads on TV and felt good about calling them. The sales rep came out 5/13/13, he was an hour early and seemed extremely rushed but very pleasant. I decided to order 2 windows and see how it went. They said I would have both windows delivered and installed in 4 to 6 weeks. When I had not heard from them by July 1st I called the number on the order form, they took a message and said they would call me back with a status update. No return calls were received.

They finally called yesterday. My windows are in but can't be installed until the end of August! What happened to 4 to 6 weeks? I do not have the luxury of waiting for them to decide to install my new windows. Since they can't deliver within a reasonable time from the date stated on the order form, I requested a refund of my down payment so that I can go with another company. They refused the refund. I asked to speak to the Gen Mgr or the owner. IT was only 10 am and they had not come in yet. Again, they took down my number and said they would call me back. I called them again on the hour, every hour from 1pm - 5pm only to be told the same story. Obviously they do not care about my business. I am so disappointed. I feel like I have been duped and their is little I can do about it. :upset

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Review
#390636 Review #390636 is a subjective opinion of poster.
Product
Window World Window
Tags
  • World